Re: Windows Update problems

From: Kyle Lang [MSFT] (a-kylel_at_online.microsoft.com)
Date: 05/18/04 

Date: Tue, 18 May 2004 16:32:47 -0400

This sounds like your hive is corrupted. You can try to replace the hive
from your %systemroot%\repair directory to your %systemroot%\system32\config
directory. Depending on what hive it says is failing, after the stop error
it should say either system or software. Now when you check in the repair
directory see if there is a regback folder, this is made when you use
ntbackup to create a ERD disk. I would recommend running this everytime you
have successfully rebooted the server, just to copy the hive files.

1) Boot into command console
2) Rename your software or system hive in %systemroot%\system32\config to
software.bad or system.bad
3) Copy the software or system hive from the repair or if you have the
regback folder to the %systemroot%\system32\config
4) Try restarting.

Like I mentioned before running ERD and checking the box that says Also
Backup the Registry to the Repair directory will save the system state. 

-- 
Kyle Lang [MSFT]
This posting is provided "As Is" with no warranties, and confers no rights.
<sean_barton@non.agilent.com> wrote in message
news:ecc301c43d07$192e0bd0$a501280a@phx.gbl...
> Hello,
>
>    I have ran windows update on a few laptops here at
> work. They are HP Omnibooks XE3's. After completing
> windows update the laptops will not boot up. They all get
> stuck at the "Windows is starting up..." screen. When I
> try to boot up in Safe Mode they hang at a driver called
> mup.sys and then I get a blue screen stop error c0000218
> hard error.
>
>
> Thanks for any input!
> Sean

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