Re: Very slow shutdown

From: Wouter (wouter_at_nospam.nl)
Date: 05/01/04


Date: Sat, 1 May 2004 14:04:24 +0200


"JClark" <johnmc1937REMOVE@hotmail.com> wrote in
news:aa3790lthg233iq2qfat2ffflnssu84uop@4ax.com

> Hello group:
>
> OS: W2KP/SP4
> System: Supermicro, PIII, SCSI HD (2)
> Problem: Shutdown takes about 4 minutes, only about 45
> seconds of the total is during the "shutting down" screeen
> phase. There does not seem to have been any precipitating
> event, such as new software or hardware installation. Here's
> what I've tried:
>
> 1. Gone through task manager and shut down most of the
> programs, a handful at a time. Then go to restart. No
> help...4 min shutdown time.
>
> 2. Boot to safe mode, then shutdown. Same 4 minute delay.
>
> 3. Installed the uphclean program, even though I did not get
> the error message in event viewer which is associated with
> this problem (I am desperate!). No help.
>
> 4. Updated all the drivers I can find, including the NVidia
> display adapter. No help.
>
> 5. Uninstalled the Q329170 Hotfix, which some have reported
> as a cause of this problem. No change.
>
> I have considered the "paralell installation" recommended by
> microsoft, but I think it might be just as easy to format
> the drive, reinstall win2k, get updates, and then reinstall
> the programs from scratch ...ugh! (I have copies of all the
> data files on a second HD, so I wouldn't lose anything but
> time.) I also have a sector copy (Ghost) on the second HD,
> but I don't see much sense in using that, since it will
> restore the system just the way it is now, with the
> painfully slow shutdown.
>
> Any suggestions would be greatly appreciated.
>
> Many thanks!
>
> Jack

I assume the UPHClean service is installed correctly and shows
at least a "started" event in the Application Event log at
startup of the PC
I also assume you got the latest UPHClean version, see:
http://support.microsoft.com/default.aspx?kbid=837115

The trick that worked for me for some time (W2K SP4 fixed this
problem for me) was to stop the Spooler (Command Prompt):
net stop spooler /y
Then do the Shutdown.
After Startup, start the Spooler again (Command Prompt):
net start spooler

You can try these command "manually" from the Command Prompt.
If they work, you can use a logoff and logon script to automate
these stop and start tasks.



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