Re: AOL 9.0 locks up on Win 2000 notebook, even after reinstall

From: dcdon (olekingcoleNEG_at_SPAMhotmail.com)
Date: 04/04/04


Date: Sun, 04 Apr 2004 15:23:53 GMT

Hi Dan,

You can try an Inplace Upgrade installation to over write some of the files shared
and others written into the Registry, and bound into the fiber of the OS. Hell to
get out all of it, but if you do below, most all the rest is benign.

I have done this. Go to the Add/Remove programs and uninstall each one at a time by
rebooting after uninstall. Then go into the tree and delete the skeletons in
Programs directory. Afterward, go into the Registry and delete AOL entries in HKLM.
You can do this in Regedit. Doesn't require editing Regedt32. If you are not
familiar with how to Edit the registry, this part is better left alone.

don

"Bruce Chambers" <bchambers@nospamcableone.net> wrote in message
news:107074tr797u966@corp.supernews.com...
Greetings --

    Sadly, the only practical way I've ever found to _completely_
remove AOL from an operating system is to format the hard drive and
perform a clean installation. It takes a lot less time than manually
removing/replacing all of the Windows system files that AOL replaces
with their own versions and the hundreds of registry entries.

Bruce Chambers

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"Dan Schwartz" <bxdanny@optonline.net> wrote in message
news:e642c23b.0404031840.65fe4aa5@posting.google.com...
>I am having a problem with a Dell notebook computer running Windows
> 2000 and America Online 9.0.
>
> When AOL is started, it displays the banner saying "Updating AOL
> Database...", with numbers counting up from 0 to 100%. But when it
> reaches 100%, it freezes. It just sits there saying "100%" for at
> least three minutes and doesn't display the sign-on screen.
>
> I tried re-installing AOL, and even deleting the old AOL
> installation
> and then installing it again as "new". The same thing still happens.
>
> Apparently, there is a corrupted remnant of the old AOL installation
> that is not being removed by the Uninstall, and its presence causes
> the reinstalled AOL to behave incorrectly. Does anyone know how to
> get
> rid of it so that AOL can be installed cleanly and run correctly?


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