Re: Server is unable to allocate memory from the System Paged Pool
From: Ricardo M. Urbano - W2K/NT4 MVP (rmu1_at_columbiaSPAM.SUCKSedu)
Date: 03/22/04
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Date: Mon, 22 Mar 2004 16:28:06 -0500
Jerold Schulman wrote:
>
> My guesss is a paged pool memory leak.
>
> The following articles are returned on a search for
> "paged pool" and memory and leak:
>
> http://support.microsoft.com?kbid=260055 "OHCI1394 Driver May Cause a Memory
> Leak During Asynchronous Write Operation"
> http://support.microsoft.com?kbid=262386 "Non-Paged Pool Memory Leak on Master
> Browser"
> http://support.microsoft.com?kbid=264223 "How to Troubleshoot 'Stop 0x0000001E'
> with First Parameter of 0xC0000044"
> http://support.microsoft.com?kbid=272568 "Event ID 2019 or 2020 or 'Insufficient
> System Resources' Error Returned When Logging On"
> http://support.microsoft.com?kbid=282522 "List of Bugs Fixed in Windows 2000
> Service Pack 2 [1 of 4]"
> http://support.microsoft.com?kbid=282525 "List of Bugs Fixed in Windows 2000
> Service Pack 2 [3 of 4]"
> http://support.microsoft.com?kbid=286060 "Mapping Shared Local Printers to
> Central Share Causes Server to Crash Generates Event ID 2020 from SRV"
> http://support.microsoft.com?kbid=293857 "'Stop 0x0000007' Error Message Because
> of a Memory Leak in the Daprotim.sys File"
> http://support.microsoft.com?kbid=296265 "Windows 2000 Non-Paged Pool Is
> Exhausted by Afd.sys"
> http://support.microsoft.com?kbid=298193 "List of Bugs Fixed in Windows 2000
> Service Pack 2 [4 of 4]"
> http://support.microsoft.com?kbid=299623 "'Stop OxAB' Error Message May Be
> Displayed on the Terminal Server"
> http://support.microsoft.com?kbid=316102 "DFS Root Servers Leak Non-Paged Pool
> Memory in Dfs.sys in Windows 2000"
> http://support.microsoft.com?kbid=317249 "How to Troubleshoot Event ID 2021 and
> Event ID 2022"
> http://support.microsoft.com?kbid=815493 "Paged Pool Memory Leak with Increase
> in Handle Count for Services.exe"
> http://support.microsoft.com?kbid=830067 "Event 2020 error message when you run
> WQuinn's QuotaAdvisor 4.1 build 452 or earlier on Windows 2000 Server or on
> Windows NT Server"
> http://support.microsoft.com?kbid=832762 "Slow system performance or your
> computer stops responding because of a memory leak in paged pool memory in
> Windows 2000 SP4"
>
> On Fri, 19 Mar 2004 17:22:13 -0500, "Ricardo M. Urbano - W2K/NT4 MVP"
> <rmu1@columbiaSPAM.SUCKSedu> wrote:
>
> >We have 2 main file servers and one has a network application share for
> >production apps, and the other has the same exact share name for test
> >apps.
> >
> >Both servers have Gigabit NIC's and are running at 1000MB/full duplex.
> >They are both running Windows 2000 Server, SP3. The shares are on
> >~500GB hardware RAID 5 volumes.
> >
> >There is a particular network application folder that is nearly 5GB in
> >size. On 2 separate occasions now, one of my colleagues has launched an
> >xcopy from his workstation (100MB/half, fully switched network) of this
> >folder from production over the corresponding folder on our "test" file
> >server, and then the "source/production" file server starts to throw up
> >errors when anyone tries to access any share on the server that there is
> >not enough server storage to process the command and the shares become
> >inaccessible.
> >
> >I've had to reboot the server both times. The last time, it had been up
> >only about 60 days.
> >
> >When this happens, the server also records the following error in the
> >event log several times:
> >Server is unable to allocate memory from the System Paged Pool
> >
> >MS KB 312362 describes the error and it seems relevant, but I find it
> >hard to believe that a Windows 2000 Server cannot handle such a simple
> >task with it's default settings. I mean, we only have about 50
> >concurrent users at any given time.
> >
> >Anyway, has anyone had experience with this? The article says to set
> >the PoolUsageMaximum value to 40% and the PagedPoolSize value to
> >0xFFFFFFFF.
> >
> >Are there implications to hard coding these values that I should be
> >aware of?
> >
> >BTW, if I telnet into either server and do the same xcopy command server
> >to server, no errors are generated.
> >
> >TIA, everyone!
>
> Jerold Schulman
> Windows: General MVP
> JSI, Inc.
> http://www.jsiinc.com
Thx, Jerold! This server is hosting a DFS root. That looks like a
promising lead.
-- Ricardo M. Urbano Microsoft Windows 2000/NT MVP
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