Re: Server is unable to allocate memory from the System Paged Pool
From: Jerold Schulman (Jerry_at_jsiinc.com)
Date: 03/22/04
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Date: Mon, 22 Mar 2004 07:59:27 -0500
My guesss is a paged pool memory leak.
The following articles are returned on a search for
"paged pool" and memory and leak:
http://support.microsoft.com?kbid=260055 "OHCI1394 Driver May Cause a Memory
Leak During Asynchronous Write Operation"
http://support.microsoft.com?kbid=262386 "Non-Paged Pool Memory Leak on Master
Browser"
http://support.microsoft.com?kbid=264223 "How to Troubleshoot 'Stop 0x0000001E'
with First Parameter of 0xC0000044"
http://support.microsoft.com?kbid=272568 "Event ID 2019 or 2020 or 'Insufficient
System Resources' Error Returned When Logging On"
http://support.microsoft.com?kbid=282522 "List of Bugs Fixed in Windows 2000
Service Pack 2 [1 of 4]"
http://support.microsoft.com?kbid=282525 "List of Bugs Fixed in Windows 2000
Service Pack 2 [3 of 4]"
http://support.microsoft.com?kbid=286060 "Mapping Shared Local Printers to
Central Share Causes Server to Crash Generates Event ID 2020 from SRV"
http://support.microsoft.com?kbid=293857 "'Stop 0x0000007' Error Message Because
of a Memory Leak in the Daprotim.sys File"
http://support.microsoft.com?kbid=296265 "Windows 2000 Non-Paged Pool Is
Exhausted by Afd.sys"
http://support.microsoft.com?kbid=298193 "List of Bugs Fixed in Windows 2000
Service Pack 2 [4 of 4]"
http://support.microsoft.com?kbid=299623 "'Stop OxAB' Error Message May Be
Displayed on the Terminal Server"
http://support.microsoft.com?kbid=316102 "DFS Root Servers Leak Non-Paged Pool
Memory in Dfs.sys in Windows 2000"
http://support.microsoft.com?kbid=317249 "How to Troubleshoot Event ID 2021 and
Event ID 2022"
http://support.microsoft.com?kbid=815493 "Paged Pool Memory Leak with Increase
in Handle Count for Services.exe"
http://support.microsoft.com?kbid=830067 "Event 2020 error message when you run
WQuinn's QuotaAdvisor 4.1 build 452 or earlier on Windows 2000 Server or on
Windows NT Server"
http://support.microsoft.com?kbid=832762 "Slow system performance or your
computer stops responding because of a memory leak in paged pool memory in
Windows 2000 SP4"
On Fri, 19 Mar 2004 17:22:13 -0500, "Ricardo M. Urbano - W2K/NT4 MVP"
<rmu1@columbiaSPAM.SUCKSedu> wrote:
>We have 2 main file servers and one has a network application share for
>production apps, and the other has the same exact share name for test
>apps.
>
>Both servers have Gigabit NIC's and are running at 1000MB/full duplex.
>They are both running Windows 2000 Server, SP3. The shares are on
>~500GB hardware RAID 5 volumes.
>
>There is a particular network application folder that is nearly 5GB in
>size. On 2 separate occasions now, one of my colleagues has launched an
>xcopy from his workstation (100MB/half, fully switched network) of this
>folder from production over the corresponding folder on our "test" file
>server, and then the "source/production" file server starts to throw up
>errors when anyone tries to access any share on the server that there is
>not enough server storage to process the command and the shares become
>inaccessible.
>
>I've had to reboot the server both times. The last time, it had been up
>only about 60 days.
>
>When this happens, the server also records the following error in the
>event log several times:
>Server is unable to allocate memory from the System Paged Pool
>
>MS KB 312362 describes the error and it seems relevant, but I find it
>hard to believe that a Windows 2000 Server cannot handle such a simple
>task with it's default settings. I mean, we only have about 50
>concurrent users at any given time.
>
>Anyway, has anyone had experience with this? The article says to set
>the PoolUsageMaximum value to 40% and the PagedPoolSize value to
>0xFFFFFFFF.
>
>Are there implications to hard coding these values that I should be
>aware of?
>
>BTW, if I telnet into either server and do the same xcopy command server
>to server, no errors are generated.
>
>TIA, everyone!
Jerold Schulman
Windows: General MVP
JSI, Inc.
http://www.jsiinc.com
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