Re: unknown device -- how to identify?
From: JClark (johnmc1937REMOVE_at_hotmail.com)
Date: 03/21/04
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Date: Sun, 21 Mar 2004 12:01:55 GMT
On Sun, 21 Mar 2004 11:56:03 +1100, "Pegasus \(MVP\)" <I.can@fly.com>
wrote:
>
>"JClark" <johnmc1937REMOVE@hotmail.com> wrote in message
>news:uipp50taeq33c0h5b4gcg2g0cda7v4qcff@4ax.com...
>> Hello Group:
>>
>> I installed windows 2kP/sp4 on a friend's computer (Dell Inspiron
>> 8100)...formatted HD and did clean install with fresh installation of
>> all hardware. Got all drivers, chipset, hardware, etc from Ma Dell's
>> site and installed without trouble.
>> Only problem is a solitary "unknown device" in device manager which is
>> driving me crazy. I have all the hardware accounted for, so I don't
>> think pulling PCI cards one at a time is going to help. I've checked
>> in administrative tools\computer management\system
>> information\components and there are not "problem devices".
>>
>> I've run the zhangdou program which is supposed to identify unknown
>> devices:
>>
>> http://www.zhangduo.com/udi.html
>>
>> It lists a gazillion devices, but does not tell me which one, if any,
>> is the problem one.
>>
>> Likewise with aida32:
>>
>> http://www.aida32.hu/aida32-download.php
>>
>> Beautiful information summary, but of no help in identifying the
>> problem driver or device.
>>
>> I've read the microsoft bulletin 244601:
>>
>>
>http://support.microsoft.com/default.aspx?scid=kb;en-us;244601&Product=win2000
>>
>> Again, a lot of interesting general information,but no specific help
>> for my problem
>>
>> All the stuff seems to be working fine, but I'm going mad trying to
>> get that damn yellow question mark and exclamation point out of my new
>> work of art!
>>
>> Any suggestions greatly appreciated!
>>
>> Jack
>
>I've used AIDA several times when I had such problems.
>After examining its report in detail I was always able to
>identify the unknown device.
>
>Alternatively, you can disable the unidentified device, or
>perhaps even uninstall it. I know that this might spoil
>your beautiful work of art but sometimes we have to
>be pragmatic.
>
Pegasus:
Maybe I am not using AIDA or the zhangdou programs correctly. I'll
study them again.
When I disable the unidentified device, windows no longer nags to get
drivers for "new hardware", but I still have the ugly yellow mark in
device manager...admittedly only an esthetic concern for practical
purposes. I'm also going to try the old mechanical method of pulling
one card at a time...ugh!
I'm wondering if there is some "on board" device which needs drivers.
I thought I had installed everything which Dell provided for the
original system, with newer win2k drivers, of course. I don't
recognize anything like that in the "original system" info I
downloaded, but I may be missing something. Dell support, by the way,
once hearing that I had installed a new OS, politely told me to flake
off. Glad it's not my box, but I've put a lot into it now and want to
pursue the problem.
I appreciate your thoughtful input, as always, and will follow up.
Jack
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