Re: Help with Windows Help

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: Pete Lees (PD.Lees_at_btinternet.com)
Date: 03/11/04 

Date: 11 Mar 2004 03:17:50 -0800

MG,

> I have Windows 2000 Pro. When I use the help from the
> help menu and go to the index tab all is okay. I then
> choose any item and click display the display is shown in
> the right pane. But when I click on one of the underlined
> linked items in this pane including the Related Topics
> link I get an error. This is the error that pops up:
>
> This one is for the Related Topics Link:
> Internet Explorer Script Error
> An error has occured in the scrip on this page.

This problem is described in Microsoft Knowledge Base article 822989
(http://support.microsoft.com/?kbid=822989). Unless you've installed
Service Pack 4 for Windows 2000, the solution should be to apply
Critical Update 811630, which is available from here:

http://support.microsoft.com/?kbid=811630

If you have installed Service Pack 4, the fix is to open a Command
Prompt window and then run these two commands:

regsvr32 /u <drive>:\winnt\system32\hhctrl.ocx
regsvr32 <drive>:\winnt\system32\hhctrl.ocx

The first command unregisters the HTML Help ActiveX control, which is
what provides the navigation features in the help files; the second
command re-registers the control. This should fix the broken registry
entries that are responsible for the problem. 

--
Pete (Microsoft Help MVP)

Relevant Pages

  • Re: Whos Responsible For The 49+ CAS?
    ... but has not undertaken to automatically accept symbolic input ... the FIX command (set number of decimal places ... for display roundoff) does not accept a symbolic formula, ...
    (comp.sys.hp48)
  • Re: help files dont work
    ... This problem is described in Microsoft Knowledge Base article 822989 ... If you have installed Service Pack 4, the fix is to open a Command ... The first command unregisters the HTML Help ActiveX control, ...
    (microsoft.public.win2000.setup)
  • Re: how to display TCP connection limits
    ... command to display it? ... Do you see event 4226 frequently in your Event Log? ... If so, get the fix ... That program will a) display the current ...
    (microsoft.public.windowsxp.security_admin)
  • Wolfpack 4.3.16 Server Release
    ... Fix work command not to spend more mobility than requested, ... Don't permit bombing of embarked planes and land units. ... Fix bomb not to let you bomb dead ships and land units. ...
    (rec.games.empire)
  • Wolfpack 4.3.11 Server Release
    ... We are happy to announce that Empire 4.3.11 is now available. ... Rewrite the client's code to read server output during login. ... Fix xdump not to deny access to game state tables when maximum ... Fix bug in path command that made it swallow every other step. ...
    (rec.games.empire)