Re: Installer unable to find valid source for Office SR-1

From: Shirley (anonymous_at_discussions.microsoft.com)
Date: 03/08/04 

Date: Sun, 7 Mar 2004 23:39:21 -0800

Hi Oli

Lanwench's sugestion worked. When I removed my adamin
rights, all MS apps opened with no error messages. However
I have now moved on to check other applications and I have
two other user access problems:

Problem 1
I opened an image file froma CD using Photoshop but was
unable to copy it, Photoshop said I do not have permission
to open the file. Same message regardless of whether I had
admin rights or not.

Problem 2
When I start up as a user, I get a message saying Access
is denied. It seems to be linked to Adaptec CreateCD
because when I click on it, the CreateCD shortcut appears
on the startup toolbar. I can control the timing of the
shortcut appearing by the timing of my clicking OK. The
shortcut on my QuickLaunch toolbar isn't affected. It pops
up in the same order regardless of whether I have clicked
OK. When I start up with admin rights, there is no access
denied message.
I have a vague suspicion that I may have linked the
shortcut to the wrong .exe file but I have removed
CreateCD and reinstalled it to no avail. How can I access
the shortcut to check it out? It doesn't appear in the
Startup folder in StartMenu/Programs, even when hidden
files are shown. Or is this another symptom of my user
stuff not being correct in the Registry?

I think it is probably worth checking the registry, if you
would please send me the instructions.

I am getting so sick of these problems, I wonder if it's
worth having a separate Admin user!

Thanking you again in anticipation

Shirley

>-----Original Message-----
>Hi Shirley
>
>That's odd. The "feature" that's missing is the registry
key that stores
>your personal data (like your name and initials and
toolbar preferences).
>It should just regernate the user data if it's not found
in
>HKEY_CURRENT_USER and all users should have full control
to this area of the
>registry.
>
>I would do as Lanwench suggests and give temporary admin
rights to the user
>to see if that clears it. Failing that, we can take a
copy of the
>appropriate key from the administrator's account and
chuck it into the other
>user's HKCU hive. Post back if Lanwench's suggestion
doesn't work and I'll
>tell you how to do that.
>
>Hope this helps
>
>Oli
>
>
>"Shirley" <anonymous@discussions.microsoft.com> wrote in
message
>news:5a7c01c40465$ae8de7c0$a601280a@phx.gbl...
>> Thank you for your prompt reply. The Applications Event
>> Log has Error 11706, Source MSInstaller with the
following
>> message:
>> Product: Microsoft Office 2000 SR-1 Professional --
Error
>> 1706. No valid source could be found for product
Microsoft
>> Office 2000 SR-1 Professional. The Windows installer
>> cannot continue.
>>
>> There is also a Warning message, EventID 1004:
>> Detection of product '{00010409-78E1-11D2-B60F-
>> 006097C998E7}', feature 'WordUserData',
>> component '{8ADD2C93-C8B7-11D1-9C67-0000F81F1B38}'
>> failed. The
>>
resource 'HKEY_CURRENT_USER\Software\Microsoft\Office\9.0
>> \Word\UserData' does not exist.
>>
>> Having killed my computer several times in the last
couple
>> of months, I don't fiddle with the registry any more
>> unless someone tells me exactly what to do!
>>
>> Hope this helps you find a solution for me.
>>
>> Regards
>>
>> Shirley
>> >-----Original Message-----
>> >Hi there
>> >
>> >Seems like you've gone through all the reasonable steps
>> at analysing the
>> >problem. With respect to article 227181, this isn't
>> relevent to the problem
>> >you're having.
>> >
>> >Each time you get a failure like you're getting, an
event
>> gets placed into
>> >the application event log (or perhaps system, I can't
>> recall which).
>> >
>> >Take a look at the Event Viewier (Control Panel |
>> Administrative Tools)
>> >straight after doing this and paste the message back
>> here. It will likely
>> >contain a big long number and possibly a registry key.
>> This will useful
>> >information in working out what's happening.
>> >
>> >Regards
>> >
>> >Oli
>> >
>> >
>> >"Shirley" <anonymous@discussions.microsoft.com> wrote
in
>> message
>> >news:589f01c40406$117c2500$a601280a@phx.gbl...
>> >> I installed Office applications on my PC as
>> Administrator
>> >> but I have a problem accessing them as a User. Every
>> time
>> >> I open Word or Excel etc, I get the following
>> >> messages: "Please wait while Windows configures MS
>> Office
>> >> SR-1 Professional." Then:
>> >> "Error 1706. No valid source could be found for
product
>> >> Microsoft Office SR-1 Professional. The Windows
>> installer
>> >> cannot continue."
>> >>
>> >> If I press OK, the messages repeat. After pressing OK
>> >> three times altogether, the application loads and
>> appears
>> >> normal. However, I don't have confidence that the
>> >> application will work properly so I am postponing
>> >> completion of several large and complex documents
for my
>> >> Master's degree. So I need help.
>> >>
>> >> Is it OK? Is it necessary to do anything?
>> >>
>> >> As Administrator, the applications appear to be fully
>> >> installed. They open as normal.
>> >>
>> >> I have Windows SP4 installed and SP3 for Office on my
>> PC.
>> >> All my Microsoft programs are up-to-date.
>> >>
>> >> Actions I have taken include:
>> >> 1. Enabling my User to share every folder on my
>> computer
>> >> (with the default Power User settings)
>> >> 2. Adding my User to the Security settings for all
>> drives
>> >> (this seems to adjust the settings for all folders in
>> that
>> >> drive) even where AllUsers is checked.
>> >> 3. Checking the DCOM settings (ref KB319624) - the
DCOM
>> >> permissions were already OK; I then followed the
>> remaining
>> >> steps in the KB article
>> >> 4. Checking out KB324906 - Msisip.dll was already
the
>> >> latest version. I didn't apply the hotfix because it
>> >> applies to SP3.
>> >> 5. I read KB227181 but I don't understand what it is
>> >> saying so did nothing.
>> >> 6. I read KB260310 but it is targeted at Servers. I
>> >> couldn't find the equivalent of the "Active Directory
>> >> Users and Computers snap-in" for a standalone PC.
>> >>
>> >> I desperately need to have my Office applications
>> >> installed properly. I can't wait for a major loss or
>> >> corruption of files to find out they are not
installed
>> >> properly.
>> >>
>> >> I have also posted this message in the Applications
>> >> Newsgroup.
>> >>
>> >> Thanking you in anticipation of your help.
>> >>
>> >> Regards
>> >>
>> >> Shirley
>> >>
>> >
>> >
>> >.
>> >
>
>
>.
>