Re: Installer unable to find valid source for Office SR-1

From: Lanwench [MVP - Exchange] (lanwench_at_heybuddy.donotsendme.unsolicitedmail.atyahoo.com)
Date: 03/07/04 

Date: Sun, 7 Mar 2004 10:56:00 -0500

Temporarily grant admin rights to the the user account, and try to run
Office apps once that way. Then take the rights away. Does it resolve the
problem? Some older versions of Office require that the user have admin
rights the first time it is run.

Shirley wrote:
> I installed Office applications on my PC as Administrator
> but I have a problem accessing them as a User. Every time
> I open Word or Excel etc, I get the following
> messages: "Please wait while Windows configures MS Office
> SR-1 Professional." Then:
> "Error 1706. No valid source could be found for product
> Microsoft Office SR-1 Professional. The Windows installer
> cannot continue."
>
> If I press OK, the messages repeat. After pressing OK
> three times altogether, the application loads and appears
> normal. However, I don't have confidence that the
> application will work properly so I am postponing
> completion of several large and complex documents for my
> Master's degree. So I need help.
>
> Is it OK? Is it necessary to do anything?
>
> As Administrator, the applications appear to be fully
> installed. They open as normal.
>
> I have Windows SP4 installed and SP3 for Office on my PC.
> All my Microsoft programs are up-to-date.
>
> Actions I have taken include:
> 1. Enabling my User to share every folder on my computer
> (with the default Power User settings)
> 2. Adding my User to the Security settings for all drives
> (this seems to adjust the settings for all folders in that
> drive) even where AllUsers is checked.
> 3. Checking the DCOM settings (ref KB319624) - the DCOM
> permissions were already OK; I then followed the remaining
> steps in the KB article
> 4. Checking out KB324906 - Msisip.dll was already the
> latest version. I didn't apply the hotfix because it
> applies to SP3.
> 5. I read KB227181 but I don't understand what it is
> saying so did nothing.
> 6. I read KB260310 but it is targeted at Servers. I
> couldn't find the equivalent of the "Active Directory
> Users and Computers snap-in" for a standalone PC.
>
> I desperately need to have my Office applications
> installed properly. I can't wait for a major loss or
> corruption of files to find out they are not installed
> properly.
>
> I have also posted this message in the Applications
> Newsgroup.
>
> Thanking you in anticipation of your help.
>
> Regards
>
> Shirley

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