Re: Windows 2000 Quota Problem
From: Doug Baker (dbaker_at_wesleyan.spamkill.edu)
Date: 03/05/04
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Date: Fri, 5 Mar 2004 08:06:51 -0500
Hello,
I am having a similar problem, but I think I found a workaround. I have a
few abandoned/orphaned entries on a Dell NAS that is part of Active
Directory. There are about 7 items in the "Quota Entries" list with just a
SID, the account information is unavailable. Likely due to deleted accounts.
It seems that a quota entry will exist (and continue to exist) as long as
there's a SID attached to the security for the file/directory, or just the
ownership.
In my case I had attempted to delete a quota entry. This launches a search
for all files that are owned by the particular account. The first run found
a bunch. I took ownership (i.e. the domain admin) of the files, figuring it
would be fine to delete. Not the case - I got the same situation as you,
where it wouldn't delete the quota entry but showed an empty list.
Apparently a quota entry is valid if there is an account or SID attached to
either a security element or ownership of the file. So far (I've just
started going through this) I noticed that the item at fault was the
ownership of a folder.
So I used subinacl (the latest one
http://www.microsoft.com/downloads/details.aspx?FamilyID=e8ba3e56-d8fe-4a91-93cf-ed6985e3927b&displaylang=en
or http://tinyurl.com/rvfq if that link didn't work) to search and replace
the problematic ownership. First I just did a search:
subinacl /subdirectories *.*
/findsid=S-1-2-34-123456789-123456789-123456789-1234 > sid1.txt
(obviously put in a valid sid when you run it)
Maybe you're lucky and the file(s) or folder(s) are in one place, and you
can replace the SID.
subinacl /subdirectories "e:\problem folder"
/findsid=S-1-2-34-123456789-123456789-123456789-1234 /owner=domain\admin
You can add a /testmode to that to make sure it will work before doing any
changes. And you might have to tweak the folder specifier (add a \*.* if you
have files to change as well as a parent folder) on a second run of
subinacl.
Whew, after all that I was able to delete the quota entry.
good luck!
Doug
"Martin D." <mprovenc@pweh.com> wrote in message
news:33f97b79.0401061633.7e47677d@posting.google.com...
> Windows 2000 Server SP4 running Citrix Metaframe (Not running Active
> Directory)
>
> We enabled quotas on our server some time ago. As time goes by, we
> are getting more and more entries that ready "Account Information
> Unavailable". The "Status" column shows <OK> but I get a
> <S-1-5-21-105000302-....> entry under "Logon Name". The "Amount Used"
> column varies from 1K to 50MB depending on the account. When I try to
> delete these accounts, I get the message "Files are consuming disk
> space for 1 of the selected quota entries. These entries cannot be
> deleted until the disk space is freed up." However, in the "List
> files owned by:" box there are no files showing. All the users files
> have already been removed from the server and their profile deleted.
> I have disabled disk quotas but this changes nothing, I still can't
> delete the accounts. There are also two accounts that still have the
> domain name in the "In Folder" column, their full name in the "Name"
> column, and <domain name>/<renamed user ID> in the "Logon Name"
> cloumn. Both show an entry in the "Amount Used" column but return no
> files when I try to delete the account. (We have not used Group
> Policies in regards to quotas.)
>
> I've been unable to find any posting on Google or Microsoft that
> explain how to correct this problem. Can anyone explain how to delete
> these accounts?
>
> If I've not posted to the correct group or provided enough
> information, please let me know. I need to resolve this.
>
> Thanks
> mprovenc@pweh.com
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