Re: cannot stay connected to the internet due to winsock error

Try the system file checker - scannow process, see help
You uninstalled AV some time ago? this type of problem is often virus
related

"MSTFreak" <MSTFreak@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:B656A4E0-87C7-44D5-AEA2-CA9BAA300F8F@xxxxxxxxxxxxxxxx
> i sent this email rather quickly to my internet provider(earthlink):
>
> "Hi, i'm having a really hard time staying
> connected... cant stay on for more than 3 minutes before i get 'error in
> winsock module' and have to re-connect. it just suddenly started
> happening. says something like a firewall is blocking the system file
> 'services.exe', yet i have uninstalled my PC-cillion anti-virus/firewall
> a while ago, after the problems began... can you help me out?"
>
> after a response requesting more information I sent them this:
>
> "Thank you for your quick response, i will try to explain my problem in
more
> detail. i will start with the message. it is rather grey plain looking, to
> the side it has a small picture of a round red circle with a white X
written
> through it. at the top in the blue bar, beside the little exit icon it
reads
> 'Windows System'. the error message reads Exactly:
>
> Error in Winsock Module
> Connection Structure is unknown.
>
> Possible Reason:
> Your Firewall and/or Antivirus application block the
> System-File: services.exe
>
> Make sure that "services.exe" can connect to
> the internet!
>
> then it has an OK button at the bottom... when i get this message(which is
> every minute or so) i automatically get booted off the internet and have
to
> reconnect. it started happening just yesterday, i think. as i am writing
> this i am disconnected, i will have to quickly reconnect and send to get
> this message through. i am running on windows 2000 professional and have
all
> my drivers up to date. what do you think i should do?
>
> ah, it just happened again! but this time instead of 'services.exe' it
says
> 'smss.exe' or 'csrss.exe' i usually get quite a few of these error
messages
> at once each saying either of the 3."
>
> they said i should take it up with microsoft. can anyone help me?
>


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