Re: script error in help system

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From: john (pconnect_at_bigpond.net.au)
Date: 05/15/04 

Date: Sat, 15 May 2004 06:18:39 -0700

Thanks Pete,
I tried your advise and it worked.
I cleaned the TIF directory and deleted the hh.dat file
also.
My help system is now working perfectly.
Your patience and expert help is much appreciated
Regards John

>-----Original Message-----
>John,
>
>> I am using win2K SP4 and get a script error when I
access
>> some parts of the windows help system (from Start
button)
>> The dialogue box is entitled ..."Internet Explorer
Script
>> error"
>
>1) Use MJ's Help Diagnostics to check that all the help
viewer
>components are properly installed and registered.
>
>http://helpware.net/downloads/index.htm#MJs
>
>(The only section of the MJ's Help Report that is
relevant to your
>problem is the one headed "HTML Help Run-time
Components".)
>
>2) Delete or rename the file hh.dat, which you should
find in this
>hidden directory:
>
>\Documents and Settings\%username%\Application
Data\Microsoft\HTML
>Help
>
>The hh.dat file stores user-specific information on all
the HTML Help
>files on your system (favourite topics, search history,
etc.), and can
>cause the files to misbehave if it has somehow been
corrupted. Windows
>will create a new version of hh.dat when you next open
any .chm file.
>
>3) Empty your Temporary Internet Files directory. A full
TIF directory
>can cause HTML Help files to misbehave.
>
>If you continue to have problems, can you let me know the
version
>number of the file hhctrl.ocx, which you should find in
the directory
>\WINNT\System32?
>
>--
>Pete (Microsoft Help MVP)
>.
>

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