Mail System DLL is invalid - still unresolved

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i have not been able to resolve this problem:
I noticed that several weeks ago, the fax manager stopped routing incoming
faxes. Furthrmore, when i try to Mailto on the server, i get an error that
says "Mail System DLL is invalid". (if i try to Mailto from a workstation it
works fine)
i don't recall adding installing anything or modifying anything at that
time, except MS updates. (exchange 2003 SP2?)
the server is W2K3 SP1 Enterprise (not SBS!!!) the server also has exchange
2003 with all the service packs and updates for both W2K3 and Exchange (also
IIS and SQL server 2005 - with CRM), Symantic Backup Exec and Mcafee
groupshield
The Mapi32.dll version in Windows\System32 is version 6.5.7638.1

I DID NOT INSTALL OUTLOOK. i did a search and outlook.exe does not exist on
the server

Event Type: Error
Event Source: Microsoft Fax
Event Category: Inbound
Event ID: 32083
Date: 4/4/2006
Time: 8:58:30 AM
User: N/A
Computer: SERVER
Description:
Unable to route fax C:\Documents and Settings\All Users\Application
Data\Microsoft\Windows NT\MSFax\Queue\1C657A83A2C1E.tif to the requested
e-mail address.

The following error occurred: 0x80040211
This error code indicates the cause of the error.

Check the SMTP server configuration, and correct any anomalies.


Event Type: Error
Event Source: Microsoft Fax
Event Category: Inbound
Event ID: 32089
Date: 4/4/2006
Time: 8:58:30 AM
User: N/A
Computer: SERVER
Description:
The Fax Service failed to execute a specific routing method. The service
will retry to route the fax according to the retries configuration. If the
retries fail, verify routing method configuration.
Job ID: 0x0401c657a83a2c1e.
Received on Device: 'Standard 14400 bps Modem'
Sent from: ''
Received file name: 'C:\Documents and Settings\All Users\Application
Data\Microsoft\Windows NT\MSFax\Queue\1C657A83A2C1E.tif'.
Routing extension name: 'Microsoft Routing Extension'
Routing method name: 'Route through e-mail'


Event Type: Error
Event Source: Microsoft Fax
Event Category: Inbound
Event ID: 32078
Date: 4/4/2006
Time: 8:58:30 AM
User: N/A
Computer: SERVER
Description:
A successfully received fax was not routed automatically. You can find the
fax in the Inbox/Incoming archive folder by its Job ID. Job ID:
0x0401c657a83a2c1e. Received on Device: 'Standard 14400 bps Modem' Sent
from: ''

i cannot find any hints or clues
i would appreciate any information that would help me troubleshoot this
thanks
m





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Relevant Pages

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