Re: server sending wrong faxes
- From: "Raghavendra R [MSFT]" <raghavr@xxxxxxxxxxxxxxxxxxxx>
- Date: Thu, 28 Jul 2005 13:44:31 +0530
What kind of files are they? TIFF files or prn files or something else? Did
you confirm that the wrong report was indeed stuck in that folder?
Your answers will be appreciated.
--
Raghavendra R
Microsoft Printing, Imaging and Fax Team
This posting is provided "AS IS" with no warranties, and confers no rights.
Please do not send email directly to this alias. This alias is for newsgroup
purposes only.'
"Joe Hurst" <jhurst@xxxxxxxxxx> wrote in message
news:ezqUx6XiFHA.1788@xxxxxxxxxxxxxxxxxxxxxxx
> Just in case anyone is interested, I opened a case w/ MS & after half a
> day on the phone, I think I may have this finally resolved. What was
> discovered was that on the faxserver there was corrupted jobs stuck in the
> print spooler folder. We couldn't determine what initially caused them
> but there were a couple in there from several months ago. I was able to
> delete them from the C:\Windows\System32\Spool\Printers folder. Now its
> just a matter of keeping an eye on the print spooler to make sure this
> doesn't happen again.
>
>
>
> "Joe Hurst" <jhurst@xxxxxxxxxx> wrote in message
> news:OpJXqrfcFHA.720@xxxxxxxxxxxxxxxxxxxxxxx
>>I have Windows Shared Fax Services set up on a Windows 2003 server;
>>clients are using Windows XPsp2 with the shared faxprinter from the server
>>loaded & are faxing via Outlook 2000 with fax transport service.
>>
>> The problem I am having is this:
>>
>> We are faxing .rtf documents from the workstations to several locations
>> (these are reports to certain clients we have). Occasionally a report
>> will appear to be sent yet not show up in the outbox of outlook or in the
>> fax console logs. We later have to resend these. Then, at some point
>> sometimes up to 4 weeks later, a different report will be sent by a
>> different user on a different workstation yet the first fax that I
>> mentioned (the one that "disappeared") will actually be sent (thus
>> sending the wrong report to the wrong client). The Outlook Sent Items
>> folder shows the current report as being sent, but the fax console shows
>> the wrong report under the correct report's entry (we different report
>> numbers for each fax we sent in the subject line). This has happened a
>> few times so far.
>>
>> I feel that I've narrowed the problem down to the point that Outlook fax
>> transport passes the report to the report to the Fax server but before
>> Microsoft Shared Fax Service adds on the cover page.
>>
>> My question are: Is there any way to trace this procedure? How does
>> Outlook pass whatever is being faxed to the server? Where is the
>> document held on the server before having a cover page added to it? How
>> does the faxserver know which document to add which cover page to? (we
>> use this fairly regularly, so having 2-3 faxes going at once is not
>> uncommon)
>>
>> Unfortunately I've been unable to find very little documentation about
>> Shared Fax Services, it seems to be a very under supported feature.
>> --
>>
>> Thanks,
>> Joe Hurst
>>
>>
>>
>
>
.
- References:
- Re: server sending wrong faxes
- From: Joe Hurst
- Re: server sending wrong faxes
- Prev by Date: Re: Error 8218 in Eventlog when using ms faxservice on win2000 server
- Next by Date: Re: How to get Fax sender number and name
- Previous by thread: Re: server sending wrong faxes
- Next by thread: 'IFaxServer' : undeclared identifier ?
- Index(es):
Relevant Pages
|
