Re: Unable to fax Office documents

Tech-Archive recommends: Fix windows errors by optimizing your registry

I think this should be related to some security settings in IIS or ASP. You
should try in forums related to IIS or ASP to get the best answer.

--
Raghavendra R
Microsoft Printing, Imaging and Fax Team
This posting is provided "AS IS" with no warranties, and confers no rights.
Please do not send email directly to this alias. This alias is for newsgroup
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"Lynn" <Lynn@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:314295AF-A293-4816-A424-BFECE1A7CA56@xxxxxxxxxxxxxxxx
> Hi all,
>
> This is what I am trying to achieve. I am writing a web application to
> allow
> my users to submit their documents for faxing. I have tested it using bmp
> and
> txt file and both seems to be ok. When I try to test with excel of word
> document, it gives me error. From the applicaiton event log, noticed that
> there are some messages on msiinstaller couldn't find some keys in the
> HKEY_CURRENT_USER registry. From the task manager I noticed that
> winword.exe
> or excel.exe was run by Network service (I am using Win2003 server). So, I
> changed the user identity that run the defaultapppool in my IIS with a
> userid
> which I can login and launch Word or Excel(I thought it's because there's
> some registry settings that needs to set during the first time using
> office).
> But even after that when I ran the application again, it gives me the same
> error. The problem only goes away when I add that userid into
> administrators
> group which I am not infavour of.
>
> Can someone enlighten me on this?
>
> Thanks in advance
>


.

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