Re: Sharing a modem between MS Fax and RRAS in Win2003

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From: Renu Bhattar \(MSFT\) (rbhattar_at_online.microsoft.com)
Date: 02/28/05


Date: Mon, 28 Feb 2005 15:04:53 +0530

Is the adaptive answering setting enabled? By default, Adaptive answering is
disabled for the Shared Fax service in Windows Server 2003.

To enable adaptive answering in Windows Server 2003:

1. Goto Fax Service Manager

2. Go to Devices and Providers -> Devices

3. Right-click the modem and press Properties

4. Select the Microsoft Modem FSP tab.

5. Check the Enable adaptive answering if supported by the modem box.

---
Renu Bhattar [MSFT]
Microsoft Printing, Imaging and Faxing
This posting isprovided "AS IS" with no warranties and confers no rights.
Please do not send mail directly to this aloas. This alias is for newsgroup
purposes only.
"Supermax" <Supermax@discussions.microsoft.com> wrote in message 
news:4B782664-593F-47BE-BBB4-D51732EAC549@microsoft.com...
> There's a problem when sharing a single modem between MS Fax and RRAS in
> Windows 2003 Server.  Modem adaptive answering does not work (but 
> Microsoft
> claims that Win2003 supports this feature).
> I need to create a RAS server and fax server with adaptive answering on a
> single modem, that can answer fax and data calls and direct them to an
> appropriate service (fax calls - to MS Fax and data calls - to RRAS). I'm
> sure that my modem (ZyXEL OMNI 56K PRO) supports adaptive answering (I've
> checked INF file entries as recommemded by MS knowledge base). Both 
> services
> work fine if they are run separately, but when run simultaneously only fax
> calls are accepted. Data calls are theated as errors by MS fax. All 
> settings
> concerning adaptive answering are ok.
> What else should I do to make adaptive answering working correctly? 


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