Re: Caller ID & Routing Info blank
From: Alan Wilcox (awilcoxNOSPAM_at_chilitech.net)
Date: 01/11/05
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Date: Tue, 11 Jan 2005 10:54:21 -0500
The modem firmware was flawed; reloaded and now have CID.
Essential to have routing info though. We have dozens of inbound lines to the
(large) modem, and I need to know what inbound number was dialed, so I can route
the new fax to the proper destination.
I had hoped that the routing info would show up when we got the modem's CID
working. Or do I need to write a fax routing extension DLL?
Alan
Raghavendra R [MSFT] wrote:
> I think your modem is eating up the caller ID information. Check with your
> modem manufacturer that it supports capturing the caller ID & giving it to
> the system (TAPI). You can search the internet to know how to check if your
> modem supports caller ID. One such (random) link I found is
> http://www.kengolf.com/en/voice-modem.htm
>
>> Hello,
>>
>> By way of moving forward on a fax project here, I ran a simple VB program
>> based on "Managing the Incoming Archive" on MSDN at
>>
http://msdn.microsoft.com/library/default.asp?url=/library/en-us/fax/faxusing_5mcl.asp
>>
>> Program executes fine in .NET Visual Studio running on Win-2003 Server. I
>> can choose to "Retrieve a message" by ID: I enter the ID (based on the
>> file name of the received fax), and I then find Caller ID and Routing Info
>> blank but other info present.
>>
>> No ID or routing info regardless of modem setting to #CID=1 or 2 or 10.
>>
>> Inbound line has CID enabled (according to the telco anyhow).
>>
>> The activity log InboxLOG.txt shows all info the program shows, but no
>> caller ID or routing. I would expect that the data _should_ be there for
>> application programs to pickup and present to user.
>>
>> Am I missing some vital piece of code here?
>>
>> Any ideas how to resolve?
>>
>> Many thanks!
>> Alan
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