Re: Faxes not sent when using a cover page

From: Sagi (sagi_e_at_msn.com)
Date: 12/02/04 

Date: Thu, 02 Dec 2004 12:04:15 +0200

Raghavendra R [MSFT] wrote:
> Looks strange.
> How are you sending the faxes?
> Look at the event log for any error or warning events after the failure? I'm
> not quite sure about the event that you are referring to in your post -
> copy/paste the event text from event viewer. If you are using Send wizard,
> can you check if the 'Preview' button in the last screen works?
> Finally does the problem exist both for client-side (also known as personal
> cover pages) & server-side cover pages?
>
1. I am printing to the fax printer using the fax wizard
2. the events that follow the send are as follows (all appear at the
same time and under the SYSTEM event log):

Event ID: 13
Document 74, Untitled - Notepad owned by SagiE was deleted on Fax.

Event ID: 10
Document 75, sagi - Untitled - Notepad owned by SagiE was printed on Fax
via port SHRFAX:. Size in bytes: 962; pages printed: 1

Event ID: 13
Document 76, owned by NETWORK SERVICE was deleted on Fax.

Event ID: 10
Document 76, owned by NETWORK SERVICE was printed on Fax via port
C:\Documents and Settings\All Users\Application Data\Microsoft\Windows
NT\MSFax\Queue\1C4D8552201CE.tmp. Size in bytes: 0; pages printed: 1

Event ID: 12
Document 74, Untitled - Notepad owned by SagiE was resumed on Fax.

Event ID: 12
Document 75, sagi - Untitled - Notepad owned by SagiE was resumed on Fax.

Event ID: 11
Document 75, sagi - Untitled - Notepad owned by SagiE was paused on Fax..

3. The preview button works and displays properly.

4. I am using a server-side cover pages only, but testing a personal
cover page also gave the same results.

Thanks,
Sagi

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