Re: W2K Server Faxing stops

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Raghavendra R [MSFT] (raghavr_at_online.microsoft.com)
Date: 02/29/04


Date: Sun, 29 Feb 2004 19:51:26 +0530

Look at the following articles and see if they are of any help.
http://support.microsoft.com/default.aspx?scid=kb;en-us;235003
http://support.microsoft.com/default.aspx?scid=kb;en-us;810490

Let us know if you still have the problem.

-- 
Raghavendra R
Microsoft Printing, Imaging and Fax Team
This posting is provided "AS IS" with no warranties, and confers no rights.
Please do not send email directly to this alias. This alias is for newsgroup
purposes only.
"Bruce R" <anonymous@discussions.microsoft.com> wrote in message
news:2e4901c3fcfc$12cbf360$a501280a@phx.gbl...
> On a W2K server box with all the latest patches and SP I
> have 2 modems for faxing about 200-300 invoices nightly.
>
> Sometimes faxing stops, MMC shows both devices available,
> fax service is still running and nothing in the event
> log.  Doing a restart on the service resumes faxing.
>
> Other times a message box saying a modem is unplugged
> appears and event ID's 8226, 8225 and an occasional 8218
> are tied to it.  Again just restarting the service sets
> things normal and faxing resumes.
>
> The ID 8218 is about a failed incoming fax.  We use the
> faxes for outgoing only but the fax service would not use
> both devices or even one reliably unless we set both to
> recieve.  We tried different modems, serial and USB, have
> all the latest drivers but it keeps stopping.
>
> Anyone have any suggestions?  This was originally on a
> high availability W2K Advanced Server box with USB modems
> and fail over capability but moved it to this box just
> tinkering to get things working.
>
> Thx
> Bruce R.
> Five-M Software


Relevant Pages

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    ... On a W2K server box with all the latest patches and SP I ... have 2 modems for faxing about 200-300 invoices nightly. ... Sometimes faxing stops, MMC shows both devices available, ... high availability W2K Advanced Server box with USB modems ...
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