Thanks Gary But
anonymous_at_discussions.microsoft.com
Date: 02/19/04
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Date: Thu, 19 Feb 2004 09:23:12 -0800
I am looking for some type of service to trigger on or a
third party app, something to manage the fax service
manager so to say. I need some way to manage the status
of a fax line. I need to know when the status on a fax
line is continuously in the receiving mode say for over 15
minutes. It's a weird situation because when this happens
our phone line rings and rings. It won't pick up or roll
to another line I have to stop and restart the service.
Canceling the receiving fax job just changes the status to
canceling it never changes the status to Idle. So thats
when I have to stop, restart the service. You know the
rest then I get calls saying they can't receive faxes.
Any help much appreciated,
Bruce
>-----Original Message-----
>Hi Bruce,
>
>This might help:
>http://www.microsoft.com/windows2000/en/advanced/help/defa
ult.asp?
>url=/windows2000/en/advanced/help/snap_faxmanager.htm
>
>Thanks,
>Gary
>--------------------
>'--'Content-Class: urn:content-classes:message
>'--'From: "Bruce" <anonymous@discussions.microsoft.com>
>'--'Sender: "Bruce" <anonymous@discussions.microsoft.com>
>'--'Subject: Fax Status in Fax Monitor
>'--'Date: Tue, 17 Feb 2004 14:53:23 -0800
>'--'Lines: 17
>'--'Message-ID: <1249901c3f5a8$d8d870c0$a501280a@phx.gbl>
>'--'MIME-Version: 1.0
>'--'Content-Type: text/plain;
>'--' charset="iso-8859-1"
>'--'Content-Transfer-Encoding: 7bit
>'--'X-Newsreader: Microsoft CDO for Windows 2000
>'--'X-MimeOLE: Produced By Microsoft MimeOLE
V5.50.4910.0300
>'--'Thread-Index: AcP1qNjY5BFrGmvQSfWkZnsGrZb2zw==
>'--'Newsgroups: microsoft.public.win2000.fax
>'--'Path: cpmsftngxa07.phx.gbl
>'--'Xref: cpmsftngxa07.phx.gbl
microsoft.public.win2000.fax:1985
>'--'NNTP-Posting-Host: tk2msftngxa13.phx.gbl 10.40.1.165
>'--'X-Tomcat-NG: microsoft.public.win2000.fax
>'--'
>'--'Does anybody know of a way to monitor the status of a
>'--'receiving fax line in the Fax Service Manager? My
>'--'scenario, we have a total of 8 lines. A user calls
our
>'--'main phone number, the phone line rings and rings but
>'--'never picks up. The Status on line 1 in the Fax
Service
>'--'Manager shows receiving, if it was truly receiving
then
>'--'there should be a busy signal and should roll to line
two.
>'--'So the phone line thinks that line one is open but
the Fax
>'--'Service Manager Software thinks that line 1 is busy
>'--'receiving a fax. Somehow I would like to have some
>'--'monitoring tool where I can set a threshold, if
receiving
>'--'line is receiving for (X) period of time trigger
alarm.
>'--'Any help would be appreciated.
>'--'
>'--'Thanks
>'--'bjs
>'--'bruce.smith@kinkos.com
>'--'
>
>
>--
>
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>
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