Re: DNS MX Problem

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Yes, the ISP/registrar believe it is a corrupt zone file. They recreated it
and our domain is still resolving to the wrong IP's that you noted. I have
them working on it again.

"Meinolf Weber" wrote:

Hello Mike,

If i ping your domain and mail server name i got this as an answer:

ping mail.canadaici-van.com

Pinging mail.canadaici-van.com [216.251.32.97] with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 216.251.32.97:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

ping canadaici-van.com

Pinging canadaici-van.com [216.251.43.11] with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 216.251.43.11:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),


So the ip addresses you are talking about are not used.

Also nslookup to your domain and mail server name give the same result:
nslookup canadaici-van.com
Server: canadaici-van.com
Address: 216.251.43.11

DNS request timed out.
timeout was 2 seconds.
*** Request to canadaici-van.com timed-out
nslookup mail.canadaici-van.com
Server: mail.canadaici-van.com
Address: 216.251.32.97

DNS request timed out.
timeout was 2 seconds.
*** Request to mail.canadaici-van.com timed-out

Best regards

Meinolf Weber
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Hi Everyone:

Our company had a static IP address from our ISP. However, late one
night,
our ISP did some sort of server upgrade and every one came into work
and had
no internet. Called the ISP tech support and they confirmed their
upgrade and
told us to change static settings on the router to DHCP which we did.
We
unfortunately obtained all new IP information despite supposedly
having a
static IP. Anyway, we now had internet again, but of course cannot
receive
email because no one can now find our Exchange server. We logged into
DNS
manager at our registrar and changed the appropriate records to
reflect the
new IP. Our ISP confirms that our zone file is correct. However, it
has now
been over 40 hours and our mail server is not being resolved
correctly.
Our domain is canadaici-van.com
Our mail server is mail.canadaici-van.com
Our domain is currently showing no MX records for our domain and is
presently being incorrectly resolved to 208.67.219.145. Our new IP is
209.121.x.x number.
The ISP which is also the registrar has no ideas why it is not
working.
Everything is functioning within our network and our server. I can
remotely
connect to the router via the new IP address. I can access OWA via the
new IP
address.
Can anyone see anything that I missing?
Thanks so much,
Mike




.

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