having problems getting to a site/server

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Problem:
I am unable to surf to www.wow-europe.com/en, i can log into the
american site fine but when clicking on English(EU) i cant connect.
when trying to PING the site i get "unable to resolve server name" or
something along those lines

when i PING it from work i get
http://www.wow.europe.com IP = 82.239.174
201


Steps to try and resolve:

-Flushed DNS
-Updated firmware for my router
-Reset my router to factory defaults
-Rebooted router and computer


I've searched the forums and cant find anything about any problems with
the site, im on 10mb cable link running XP and a buffalo WBR-g54 router
and a motarola surfboard modem


help... :(

.

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