Re: laptops connect at work but not at home?

> Can I assume the users at home performed an ipconfig /release and then
> followed by a /renew? Did you have them confirm their ipconfig settings when
> you were helping them tech support this?

yes we did all that. when we first started troubleshooting this, they could
ping Internet IP addreesses but no FQDNs, and were getting IP address from
ISP. later, when they couldnt ping anything at all, they werent getting one.
.