Re: IE Routing Problem

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: Kevin D. Goodknecht Sr. [MVP] (admin_at_nospam.WFTX.US)
Date: 07/29/04


Date: Thu, 29 Jul 2004 10:37:35 -0500

In news:Nk7Oc.471$iY6.1019@news.uswest.net,
DDJ <johnson@milehi.com> posted a question
Then Kevin replied below:
> I may have discovered the cause of the error (see
> "duplicate names problem" below), but first I turned off
> "Show Friendly HTTP Errors", tried again, and here is the
> message received:
>
> The page cannot be displayed
> The page you are looking for is currently
> unavailable. The Web site might be experiencing technical
> difficulties, or you may need to adjust your browser
> settings.

> Cannot find server or DNS Error
> Internet Explorer
>

This is a general error that means that IE is unable to connect to the
website on the IP address it was given.
This can be caused by a multitude of problems, but DNS is returing an IP
address.

If DNS was unable to resolve the name to an IP address you would receive
this error in your Browser:
Client error

Host name lookup for 'www.example.com' failed

So we know IE is getting an IP from DNS for the name, BTW what was the
website name?

I suppose the next step is to see what the MTU you can ping that site with
using the same command your used to ping your internet gateway.

ping www.example.com -f -l 1464

Some websites are not pingable so you'll have to use a pingable site. Here
is an example of pinging www.yahoo.com:
W:\>ping www.yahoo.com -f -l 1464

Pinging www.yahoo.akadns.net [216.109.117.106] with 1464 bytes of data:

Reply from 216.109.117.106: bytes=1464 time=190ms TTL=52
Reply from 216.109.117.106: bytes=1464 time=190ms TTL=52
Reply from 216.109.117.106: bytes=1464 time=190ms TTL=52
Reply from 216.109.117.106: bytes=1464 time=200ms TTL=52

Ping statistics for 216.109.117.106:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 190ms, Maximum = 200ms, Average = 192ms

****************************************************************

> Also, I checked the system log and see an EventID 4319
> with the following message:
>
> A duplicate name has been detected on the TCP network.
> The IP address of the machine that sent the message is in
> the data. Use nbtstat -n in a command window to see which
> name is in the Conflict state.
>

Does this server have RRAS and is it configured for incoming connections?
292822 - Name resolution and connectivity issues on a Routing and Remote
Access Server that also runs DNS or WINS:
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q292822

This can also cause DNS problems if you have the DNS proxy enabled in RRAS.

-- 
Best regards,
Kevin D4 Dad Goodknecht Sr. [MVP]
Hope This Helps
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