Re: PnP manager berserk ??
From: William Asher (gcnp58_at_yahoo.com)
Date: 12/22/04
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Date: Wed, 22 Dec 2004 17:51:14 +0000 (UTC)
"Thomas Johansen" <thrawn[NO SPAM]@hest.com___KÆP> wrote in
message news:efzDNBEuEHA.948@tk2msftngp13.phx.gbl...
>
> Hi
>
> I have a funny problem with my Win2000 Pro machine (with latest
> updates/SP etc)
> (Have read about this problem on XP machines as well, so thats way
> the cross post in a XP NG)
>
> When I plug something into the USB or I insert a PCI card (new
> hardware), the "Found new hardware" user interface i coming up.
>
> Then I select the driver, the files are copied and then I get the
> following error:
>
> "An error occurred during the installation of the device"
> "The system cannot find the file specified"
>
> When I press finish, the device enumerated again and I have do
> everything over again. It seems it continue this way forever.
>
> This is the case for all the devices I have tried (USB devices and
> a PCI WLAN card)
>
> I have search google for any answers, but I didn't found any...
>
> Does any one have an idea or a solution ??
>
> (Yes.. reinstall of OS I know. But thats not a solution for a
> problem..)
>
> Thomas
>
Thomas:
I am not sure this will help you but I have fixed a couple of problems
(the dreaded Windows Installer loop and a problem with my ACPI driver)
with my Win 2k setup that "common wisdom" says the only solution for is
re-installation using a variant of this method.
It kind of sounds like you have a driver installation that hung partway
through installing. Every time you try to install a new device, Windows
finds the hung installation and tries to redo it but it fails since you
are giving it the drivers for the new device, not the one that hung. So
you could go into device manager and see if anything is listed there with
the exclamation point for a device not installed correctly or not working
and fix that and see if the problem goes away. Alternatively you could
go into the Add/Remove Hardware tab and go through that list and see if
anything in there looks like it doesn't belong. If you can't find the
problem in the device manager, the second option would be to open up your
Task Manager and go through all the running processes one by one to find
out if anything listed is a hung driver install. This takes a bit of
work and I recall having to download some utilities that allowed me to
identify the processes by ID #, tell me precisely what was associated
with them, and kill them. I recall it took me a few hours digging
through the Task Manager before I identified the one that was the hung
Windows Installer process. I think this is why people say re-installing
the OS and applications is easier than fixing what is wrong.
It also could be I wasted a few hours of time coming up with a really
complicated way of doing something that someone smarter would have
figured out how to fix in 5 minutes. Finally, keep in mind that there is
no guarantee that what I have said will apply to your problem
Good luck.
-- Bill Asher
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