Palm.exe causes an error and is closed by Winidows.

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From: JimB (anonymous_at_discussions.microsoft.com)
Date: 04/20/04 

Date: Tue, 20 Apr 2004 13:28:13 -0700

Palm/Win2K experts,

Whenever I click on the Palm desktop icon I get an error
message "Palm.exe has generated errors and will be closed
by Windows.You will need to restart the program." I am
running Win2k and this has happened on two different
machines. After the message appears Windows closes Palm
Desktop. In Dr. Watson for Win2k I get the following
message in the error log: "c0000005 Ordinal858(6C374045)"

I uninstalled Palm.exe per the instructions of the Palm
Techsupport. I did this on a laptop computer and on my
desktop, both running Win2000. After completeing the
instructions Palm Desktop software ran on my laptop but
not on my desktop. The Palm Desktop software continued to
run on my laptop for about six days. This morning when I
tried to start it up I got the same error message as
before, "Palm.exe has generated errors and will be closed
by Windows.You will need to restart the program. An error
log is being created." As soon as I clicked OK in the
popup window the Palm Desktop window closed. I have closed
all of the items in my toolbar that I think may effect
Palm, such as Nortan AntiVirus Auto-Protect, Norton Clean
Sweep, etc. Still the software will not run.

Any suggestions?

Jim

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