Unable to create a profile on one of our servers

anonymous_at_discussions.microsoft.com
Date: 03/09/04 

Date: Tue, 9 Mar 2004 10:07:51 -0800

Please upgrade to latest Service Pack and check it the
problem continues.

http://www.microsoft.com/windows2000/downloads/servicepack
s/sp4/default.asp

Also, please disable any anti-virus and check if it
resolves this issue.
>-----Original Message-----
>We have a Windows 2000 Advanced Server domain where two
servers are running
>TS in application mode. They are both also Citrix
MetaFrame XPa servers. I
>can create an AD account on the DC and then log onto
CITRIX1 and it creates
>a profile for me. My problem is that when I try and log
the user onto
>CITRIX2, I get the message:
>
>"Windows cannot log you on because the profile cannot be
loaded.Contact your
>network administrator."
>
>When I go to the event log for CITRIX2 (the DC's log
has no errors), I see
>two Event 1000 warnings from source Userenv:
>
>The first one says "RegLoadKey failed. Return value The
parameter is
>incorrect. for C:\Documents
>and Settings\testtest\ntuser.dat". The second one is
just the pop up message
>that I showed earlier.
>
>The problem exists whether I log on using the Citrix ICA
client or an RDP
>connection. I've gone through the MS Knowledge base with
no success.
>
>We had a problem Last Friday with Terminal Services
Licensing that required
>I remove and re-install it. The TS licensing server is
not one of the Citrix
>servers. I contacted MS and asked if this was related to
the other problem
>and they felt it was a profile loading/unloading problem
and Said I needed
>to submit another support call.
>
>Any suggestions?
>--
>Regards,
>Hank Arnold
>
>
>
>.
>

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