RE: SIDS show instead of user names

Hi,

Thanks for your reply and clarifying.

Let's perform some troubleshooting steps:

2. Please use the tool sid2name.exe tool (attached) to
determine the name of those unknown accounts. Please run the below
one-by-one and
check the output:

Sid2name S-1-5-21-583907252-688789844-725345543-1344
Sid2name S-1-5-21-583907252-688789844-725345543-24842
Sid2name S-1-5-21-583907252-688789844-725345543-24843
Sid2name S-1-5-21-583907252-688789844-725345543-37443


Could you find the account names from sid2name.exe? If it cannot be found,
the user
accounts are probably deleted and cause this problem. If the username can
be shown
from sid2name, please search the user accounts in AD users and computers to
ensure
it is there.

3. If you can find the user accounts name and it is existed in AD users and
computers, please help to capture netmon trace on the problematic file
server.

A. Install the built-in network monitor tools on the problematic file
server.

Windows 2000: (Add/Remove Program --> Add/Remove Windows Components -->
Management
and Monitoring Tools --> Network Monitor Tools --> no need to reboot
machine)

B. Synchronize the time between file server and DC (otherwise it is
difficult to
check in netmon)

C. Run the netmon tool on the file server.

D. Go to Capture --> Networks to choose the correct network card by MAC
address

E. Go to Capture --> Buffer Settings and set 100MB as buffer size (this
setting is
to avoid the trace overwrite itself)

F. Go to Capture --> Start to start capture the network traffic on both
machines.

G. Reproduce the problem by checking the ACL.

H. Stop the capture in network monitor after the unknown account shown.
(Please
note the system time <hh:mm:ss>, we need it to check the netmon trace)

I. Save the network trace and send to me, please also tell me the IP of the
machine.

my email is: v-xuwen@xxxxxxxxxxxxx

Thanks.


Best regards,

Vincent Xu
Microsoft Online Partner Support

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--------------------
Thread-Topic: SIDS show instead of user names
thread-index: AcaWFVZsDXP9mpt8TPuuWrsXdSUfxQ==
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From: =?Utf-8?B?Q2hhcmxpZQ==?= <baboon@xxxxxxxxxxxxxx>
References: <D97EA440-62A7-48DF-85BF-76B2082048E5@xxxxxxxxxxxxx>
<4cAln0blGHA.4908@xxxxxxxxxxxxxxxxxxxxx>
Subject: RE: SIDS show instead of user names
Date: Thu, 22 Jun 2006 09:03:01 -0700
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Hi Vincent -

Thanks for the response. The NBT Helper service is started and yes, this
problem is persistent. It is not something that is resolved by waiting.
If
I open a window for a group membership or ACL, I can leave it open for 10
minutes and it still only shows SIDs.

I don't think it's a network issue and it is not intermittent. The
reason I
don't believe it is network related is because of the following that I
said
in my post:
"I tried using the showacls command line utility and as long as it is
used
remotely, I DO then see the friendly names in ACLs. Also, when logged
onto the server I can see the name of my own domain account, but it is
followed by the SID."

One more thing that may or may not apply: File Server for MacIntosh is
supposed to be running on that server, but the service will not start and
both of these problems may have started around the same time. We don't
really need FSM because the Mac users can connect using SMB instead, but
I
thought I should mention it for troubleshooting purposes.

Thanks.


"Vincent Xu [MSFT]" wrote:

Hi ,

This issue can occur because the SIDs in ACL are not resolved into
friendly
user name immediately. Therefore, there will no access denied issue. If
the
problem occur continually or always, please check if the TCP/IP NetBIOS
Helper service set to disabled on the member server. If so, please
enable
it.

If the problem happens intermittently, not very frequently, I think it
is
the intermittent network issue. The troubleshooting process may be
time-consuming and troublesome. However, please rest assured that I
will
try my best to provide assistance.

Thanks.

Best regards,

Vincent Xu
Microsoft Online Partner Support

======================================================
Get Secure! - www.microsoft.com/security
======================================================
When responding to posts, please "Reply to Group" via your newsreader
so
that others
may learn and benefit from this issue.
======================================================
This posting is provided "AS IS" with no warranties,and confers no
rights.
======================================================



--------------------
Thread-Topic: SIDS show instead of user names
thread-index: AcaVdane96zSt6CoQHmY7YpuCPFG0A==
X-WBNR-Posting-Host: 136.167.76.86
From: =?Utf-8?B?Q2hhcmxpZQ==?= <baboon@xxxxxxxxxxxxxx>
Subject: SIDS show instead of user names
Date: Wed, 21 Jun 2006 14:00:02 -0700
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NNTP-Posting-Host: TK2MSFTNGXA01.phx.gbl 10.40.2.250
X-Tomcat-NG: microsoft.public.win2000.active_directory

I have a Windows 2000, SP4 member server in a single 2003 AD Domain.
The
machine is a file server and IIS public Web server.
I log on to the server with my domain account, which has
administrator
rights on the server and when I look at either a group's membership,
or
the
ACL on a folder, I see the SID rather than the user name.

It doesn't appear as though anyone is being denied access. If I add
a
user
to a group or ACL, I can browse through the domain list of users, but
once
they are added and I click OK, they show as only a SID.

I get the same behavior if I try this from a remote machine, either
by
using
explorer to look at ACLs or Computer Management to look at group
membership.
I tried using the showacls command line utility and as long as it is
used
remotely, I DO then see the friendly names in ACLs. Also, when
logged
onto
the server I can see the name of my own domain account, but it is
followed by
the SID.

This problem began to happen suddenly for no apparent reason. I see
nothing
in the Event Logs that gives any clue.

Does anyone have any suggestions about fixing this?

Thanks.





.

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