Re: AD account lock

From: Mark Renoden [MSFT] (markreno_at_online.microsoft.com)
Date: 12/05/04


Date: Mon, 6 Dec 2004 09:18:27 +1100

Hi

How many bad password attempts do you allow? Check out the following for
recommendations:

http://www.microsoft.com/technet/prodtechnol/windowsserver2003/technologies/security/bpactlck.mspx

What version of Outlook are you using? I have some vague memory of OL2000
being a little persistent when it failed to authenticate. I think this was
changed in OL2000 SP3.

Kind regards

-- 
Mark Renoden [MSFT]
Windows Platform Support Team
Email: markreno@online.microsoft.com
Please note you'll need to strip ".online" from my email address to email 
me; I'll post a response back to the group.
This posting is provided "AS IS" with no warranties, and confers no rights.
"ET" <dumdum@dumdumdum.com> wrote in message 
news:%23dyookO2EHA.3324@tk2msftngp13.phx.gbl...
> For example, a particular user logs in using existing password. A prompt
> will say, after enter the password, that the password has expired and
> required to change to a new one. Then the process of entering a new 
> password
> the logon process continues and completes with the desktop now loaded. 
> Then
> the user clicks on MS Outlook to check for email and it prompts back a
> window asking for user's username, password and domain. Providing all 
> these
> information does not allow the user to go into his / her mailbox.
>
> Then when checking in AD Users and Computers and found that the user's
> account is locked. Unlock it and the user and access his / her mailbox and
> subsequently logging on with the new password to the computer.
>
> Is there some problem with the logon procedure? Or setting in the AD?
>
>
>
> "Herb Martin" <news@LearnQuick.com> wrote in message
> news:u9nTS%23F2EHA.3908@TK2MSFTNGP12.phx.gbl...
>> "ET" <dumdum@dumdumdum.com> wrote in message
>> news:ua8SylB2EHA.936@TK2MSFTNGP12.phx.gbl...
>> > Hi,
>> >
>> > Some of our users are having problems when changing passwords. We have
> set
>> a
>> > group policy to have users to change their passwords from time to time.
>> > However, some users when changing passwords would have their account
>> locked.
>> > After the account is unlocked they can use the new password to login.
> This
>> > happens in users using Windows 2000 as well as XP.
>> >
>> > Would any of you have idea of what the problem is?
>>
>> What are the precise circumstances?
>>
>> Are these Terminal Service users by any chance?
>>
>>
>> -- 
>> Herb Martin
>>
>>
>> >
>> > Thx in advance.
>> >
>> >
>>
>>
>
> 


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