Re: AD account lock

From: ET (dumdum_at_dumdumdum.com)
Date: 12/03/04 

Date: Fri, 3 Dec 2004 11:35:37 +0800

For example, a particular user logs in using existing password. A prompt
will say, after enter the password, that the password has expired and
required to change to a new one. Then the process of entering a new password
the logon process continues and completes with the desktop now loaded. Then
the user clicks on MS Outlook to check for email and it prompts back a
window asking for user's username, password and domain. Providing all these
information does not allow the user to go into his / her mailbox.

Then when checking in AD Users and Computers and found that the user's
account is locked. Unlock it and the user and access his / her mailbox and
subsequently logging on with the new password to the computer.

Is there some problem with the logon procedure? Or setting in the AD?

"Herb Martin" <news@LearnQuick.com> wrote in message
news:u9nTS%23F2EHA.3908@TK2MSFTNGP12.phx.gbl...
> "ET" <dumdum@dumdumdum.com> wrote in message
> news:ua8SylB2EHA.936@TK2MSFTNGP12.phx.gbl...
> > Hi,
> >
> > Some of our users are having problems when changing passwords. We have
set
> a
> > group policy to have users to change their passwords from time to time.
> > However, some users when changing passwords would have their account
> locked.
> > After the account is unlocked they can use the new password to login.
This
> > happens in users using Windows 2000 as well as XP.
> >
> > Would any of you have idea of what the problem is?
>
> What are the precise circumstances?
>
> Are these Terminal Service users by any chance?
>
>
> --
> Herb Martin
>
>
> >
> > Thx in advance.
> >
> >
>
>

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