Re: AD AutoScripting
From: Cary Shultz [A.D. MVP] (cwshultz_at_mvps.org)
Date: 05/23/04
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Date: Sun, 23 May 2004 09:27:36 -0400
Kevin,
Sorry for the delayed reply. Your reply is 100% not off topic. If you
develop the software that people say "causes problems" then you have every
right to say "hold on for a second".
In a situation where there is a problem and there is a third-party
application involved I would say that it would simply be good
troubleshooting to remove that software, see if the problem persists and,
hopefully, mark that off the list and go on to the next item. You are
probably correct in that the majority of the time Hyena is not causing the
problem. But I would bet that sometimes it is ( or at least contributing ).
Software is at times flaky. Even the best written, best tested software
can - in certain environments - cause problems.
Of course, you are correct that it is too easy to blame it on the 'third
party application'. I have not tried Hyena yet so I have no opinion one way
or the other ( I think that I might try Hyena now ). Please understand
that I was simply suggesting to Chai that ADModify will do this very nicely
and does not cost anything. I also strongly suggest to people that they
'play' with new software in a lab environment before implementing said
software in their production environment. That just makes sense to me.
Cary
"Kevin Stanush" <kevin@systemtools.com> wrote in message
news:8b0a3be0.0405210708.5f73368@posting.google.com...
> While this is a bit off-topic for this discussion and a reply is not
> necessary, I'd like to point out that there are not any problems with
> Hyena and Active Directory and never had been to my knowledge. I
> should know: I manage the company that develops and supports Hyena and
> have been involved with the product from day-one.
>
> Since Hyena is used by hundreds of thousands of administrators every
> day to manage their Windows network (including AD), we would know of
> any problems rather quickly. And, we've been supporting AD for years
> now; Hyena has been on the market for 7 years.
>
> We are aware of some myths about usage of Hyena and any 3rd party tool
> for Windows adminstration. Sometimes, Microsoft support technicians,
> etc. shy aware from using 3rd party software. To make things worse,
> if a customer has a problem and they are using a 3rd party piece of
> software, most Microsoft support will first require that it be
> uninstalled before helping with the problem. But this has nothing to
> do with solving the problem at all.
>
> Our support staff spend a great deal of time helping customers with
> problems that have nothing to do with our software, but this is just
> part of offering a product like Hyena. Hyena is entirely safe to use
> in managing a Windows NT or Active Directory environment. We would
> not be in business if it wasn't.
>
> Kevin Stanush
> SystemTools Software Inc.
> http://www.systemtools.com
> Home of 'Hyena' for Windows System Administration
>
> "Cary Shultz [A.D. MVP]" <cwshultz@mvps.org> wrote in message
news:<emCb#P8MEHA.2996@TK2MSFTNGP12.phx.gbl>...
> > I have read about too many problems with Hyenna and WIN2000 AD.
Granted, I
> > have not tried it yet. I might stick with ADModify for this to
immediately
> > take care of this need and play with an evaluation version of Hyenna in
a
> > lab environment before implementing it in a production environment.
> >
> > Cary
> >
> >
- Next message: Bruce D. Meyer: "Re: Fed up with this problem"
- Previous message: Cary Shultz [A.D. MVP]: "Re: ADModify"
- In reply to: Kevin Stanush: "Re: AD AutoScripting"
- Next in thread: Joe Richards [MVP]: "Re: AD AutoScripting"
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