Re: Need help with GPO troubleshooting...

From: Cary Shultz [A.D. MVP] (cwshultz_at_mvps.org)
Date: 05/01/04 

Date: Sat, 1 May 2004 07:09:56 -0400

Robert,

Quick question: did you install QuickBooks via GPO? Meaning, did you
create a shared distribution point and then go into the ADUC MMC and create
a software package for deployment of QuickBooks in this manner -OR- did you
simply install the application via the CD to each computer individually?

If you used the GPO method did you set it up on the user-configuration side
or on the computer-configuration side? What happens if you change that to
the 'other' one?

Are you having a problem installing it or actually using it after you have
installed it? If you used GPO to install this software there *should* not
be an problems. Clearly this is not the case, though. That would not
really surprise me as QuickBooks is not the most 'admin-friendly' software
out there.....Try installing QuickBooks on a Terminal Server! It can be
done, but you have to know a few tricks.

Are the client computers WIN2000 or WIN XP?

I am assuming that Laura and Herb have already answered you in your second
post?

HTH,

Cary

"Robert" <anonymous@discussions.microsoft.com> wrote in message
news:6a8901c42ebd$17fd0110$a101280a@phx.gbl...
> I've gotten into a mess... I have a server that was setup
> years ago (2000 native) and there is something wrong with
> the GPO.
>
> I installed QuickBooks and it won't run unless the admin
> logs on. I tryed QuickBooks support that was no good and
> they shoved it back at me saying that they can't support
> the issues that I have. Interesting that there 'expert'
> was doing some of the stupidest things to help me
> troubleshoot the problem.
>
> I ran GPRESULT and wonder how to decypher the results.
>
> Couple this with QuickBooks telling the users that they
> need 'Standard' rights on their computer...
>
> Each user is in the local computer Power User group. They
> are on a domain. All the involved users are using 2000
> pro. What I need to know is do I run gpresult on the user
> machine logged in as the user? How do I decypher the
> results...
>
> Thanks!!!

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