Re: Running SourceSafe on remote webserver

Mike:

I've checked with Tech Support, and from what I can tell there's never been a bug logged for this? Did you contact our Tech Support department? Did they ever come to a resolution?

You say you were able to reproduce the problem, although it was difficult. I know it may have been a while since you have used SourceOffSite (SOS), but we take reports of this kind very, very seriously, as SOS should never cause anyone to lose data.

Since SourceOffSite has been in use by tens of thousands of people, I'm sure I would have heard of something as sever as this. I'd be more than happy to investigate further to see if we can help.

Jeff Clausius
SourceGear


Mike {0A6FF490-CF84-4d78-BD85-FF011A0C310C} wrote:
Be careful with SourceOffSite. Check their bug fix history and make
sure they've fixed the following bug:

I used it around 2002~2003 and I confirmed the following: My settings
were set to NOT delete my local data during check in. I checked in my
code while I had Windows Explorer open to my source folder. I saw my
files disappear one by one as they were checked in. Then I looked
into the server and it failed to check them in. So, I had nothing
checked in and it deleted my local copy. VERY Dangerous!

I do realize that a lot of people have had success with this product,
but I and my company stopped using it immediately after I was able to
reproduce that fatal flaw (it was difficult to reproduce as it didn't
do that every time). If it weren't for that, I'd highly recommend
that product. Aside from deleting any chance of recovery of my source
code, everything else about it was great, if you could afford the $350/
seat license fees. It was fast across our LAN and WAN and it worked
across the internet (I think). VSS HTTP is extremely tricky to set up
and is very very slow, but highly reliable and you don't have to spend
money on a 3rd party product.

Good luck with whichever product you choose to go with.

--------------------------
Owner/Operator of
www.MichaelsAttic.com

.

Relevant Pages

  • Re: Running SourceSafe on remote webserver
    ... I've been unable to recreate this situation using SourceOffSite 4.2. ... I'm closing the issue with our Tech Support dept as I've not been able to recreate the behavior. ... VSS 6.0 Client and SOS client installed on my dev machine. ... You say you were able to reproduce the problem, ...
    (microsoft.public.vstudio.sourcesafe)
  • Re: Noughts and Crosses game
    ... job as a tech support person, I would be hung out to dry if I told my ... information from the client so that _you_ can reproduce the issue. ... processor chip, and multiple processor chips on each motherboard. ...
    (comp.lang.java.help)
  • Re: CompuUSA Wireless Router
    ... I spoke to tech support this morning. ... connection there to test QoS with. ... He was able to reproduce that there ... BTW, to email tech support, you go to the driver webpage and you'll see ...
    (alt.internet.wireless)
  • Re: Running SourceSafe on remote webserver
    ... VSS 6.0 Client and SOS client installed on my dev machine. ... been a bug logged for this? ... You say you were able to reproduce the problem, ... Since SourceOffSite has been in use by tens of thousands of people, ...
    (microsoft.public.vstudio.sourcesafe)
  • Re: Noughts and Crosses game
    ... part of your job as a technical support person is to gather enough information from the client so that _you_ can reproduce the issue. ... That's how it worked when I did tech support -- bugs that couldn't get reproduced didn't get passed up to the developers, but the support rep continued eliciting more information from the customer until the issue was reproducible. ... processor chip, and multiple processor chips on each motherboard. ...
    (comp.lang.java.help)
Loading