RE: Enterprise Instrumentation -- Installation operation failed.
From: Russell (Russell_at_discussions.microsoft.com)
Date: 09/06/04
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Date: Mon, 6 Sep 2004 01:39:06 -0700
Hi Mike, I'd already tried most of these, but have doble checked them just to
be on the safe side, but without success.
The EnterpriseInstrumentationMSI.log file hasn't changed from the extract
shown below. I can supply the full content of this and the other 2 files if
necessary, but this looked to be the interesting content to me.
"Mike Hayton [MS]" wrote:
>
> Here's the standard reply below...
>
> Its maybe WMI corruption on the machine.
> What's the OS that you're trying to install on?
> Can you supply the EnterpriseInstrumentationInstall.log &
> EnterpriseInstrumentationInstallUtil.log files if they exist? (see below)
>
> FYI: Im out of office next week - so I may take some time to reply to this.
>
> Cheers
>
> Mike
>
> ======================================
>
> This error has been seen before on other machines - it appears to be
> typically a corruption with WMI on the machine, or in the perf counters.
>
> However one posting said:
> | Found what my problem was: Although I had removed .Net 1.0 from my
> | workstation previously, it was not successfully uninstalled. Therefore,
> I
> | had two versions of .Net on my box 1.0 and 1.1. Once I SUCCESSFULLY
> | removed 1.0 all went fine.
>
> I'd try reseting WMI
>
> Net stop winmgmt /y
> If exist "%windir%\system32\wbem\repository.old" rmdir /s/q
> "%windir%\system32\wbem\repository.old"
> Rename "%windir%\system32\wbem\repository"
> "%windir%\system32\wbem\repository.old"
> for /f %s in ('dir /b /s %windir%\system32\wbem\*.dll') do regsvr32 /s %s
>
> I'd also collect some more information about the problem
>
> I. Collection install logs
> 1. From the Run option off the Start menu, open "cmd" to launch a command
> prompt. Then type in the following commands:
> 2. Change to the directory containing EnterpriseInstrumentation.exe - if it
> is in "C:\Documents and Settings\myTempDir" you would type:
> cd /d "C:\Documents and Settings\myTempDir"
> 3. Execute the MSI install with the full logging enabled
> EnterpriseInstrumentation.exe /c:"msiexec.exe /q /l*v
> %temp%\EnterpriseInstrumentationMSI.log /i enterpriseinstrumentation.msi"
> 4. Complete the install (or see it fail)
> 5. Change to the %temp% directory
> cd /d %temp%
> 6. Look for the following files and please attach them to a reply. Possible
> filenames are:
> EnterpriseInstrumentationMSI.log
> EnterpriseInstrumentationInstall.log
> EnterpriseInstrumentationInstallUtil.log
> EnterpriseInstrumentationSetup.log
> (depending on where the installation fails, not all of the files may be
> present).
>
> II. Collect versions of scrrun.dll
> 1. I would like to know the version of Scrrun.dll. There should typically
> be only one instance of it on the machine, but I have seen multiple
> instances.
>
> III. Check that WMI is running
> 1. Can you check if the WMI (Windows management Instrumentation) service is
> running and set to start "Automatic".
>
> IV. Check whether StdRegProv is accessible
> 1. Start->Run->Wbemtest
> 2. Click on "Connect" (twice)
> 3. Click on "Open Instance" and give "StdRegProv" for the object path
>
> V. Check if other namespace is working fine and
> 1. Start->Run->Wbemtest
> 2. Click on "Connect"
> 3. Type "root\cimv2" instead of "root\default" and "Connect"
> 4. Click on "Enumerate Instances"
> 5. Type "Win32_Process" and click ok... (Expected Result: See a new dialog
>
>
> Lastly I'd try rebuilding the perf counters
>
> How to Manually Rebuild Performance Counter Library Values
> http://support.microsoft.com/?kbid=300956
>
> Please note that the above article pertains to english versions of the
> Win2k.
>
> To identify the available extensible counters on the machine use the tool
> Extensible Performance Counter List
> http://www.microsoft.com/windows2000/techinfo/reskit/tools/existing/exctrlst
> -o.asp
>
> The steps in teh KB article provides info on rebuilding only those ini
> files available in the System32 folder. To rebuild the other extensible
> counters (identified thro the exctrlst.exe) you'll need to lodctr the ini
> files specific to the apps . For e.g the .Net perf coutners are exposed
> thro ini files available in %windir%\Microsoft.Net\Framework\1.1.4322\*.ini
>
> There is a tool available for rebuilding perf counters, send
> (bvasude@online.microsoft.com) an email
> (remove the online.) and he can send the tool to you.
>
> --
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
> Use of included script samples are subject to the terms specified at
> http://www.microsoft.com/info/cpyright.htm
> --------------------
> | I'm getting error 1603 when trying to install the EIF on a Windows 2000
> | machine. From reading previous posts I've already tried rebuilding the
> | performance counters using pcrwizard.exe, without success. Can anyone
> help
> | please?
> |
> | Below is an extract from the end of the EnterpriseInstrumentationMSI.log
> | file which I generated using the command EnterpriseInstrumentation.exe
> | /c:"msiexec.exe /q /l*v %temp% EnterpriseInstrumentationMSI.log /i
> | enterpriseinstrumentation.msi"
> |
> |
> |
> | Property(S): SystemLanguageID = 1033
> | Property(S): ScreenX = 1280
> | Property(S): ScreenY = 1024
> | Property(S): CaptionHeight = 19
> | Property(S): BorderTop = 1
> | Property(S): BorderSide = 1
> | Property(S): TextHeight = 16
> | Property(S): ColorBits = 32
> | Property(S): TTCSupport = 1
> | Property(S): MsiNetAssemblySupport = 1.1.4322.573
> | Property(S): RedirectedDllSupport = 1
> | Property(S): Time = 9:25:21
> | Property(S): Date = 9/2/2004
> | Property(S): DATABASE = c:\WINNT\Installer\2313b.msi
> | Property(S): OriginalDatabase =
> | c:\Temp\IXP000.TMP\enterpriseinstrumentation.msi
> | Property(S): UILevel = 2
> | Property(S): ACTION = INSTALL
> | Property(S): ROOTDRIVE = c:\
> | Property(S): CostingComplete = 1
> | Property(S): OutOfDiskSpace = 0
> | Property(S): OutOfNoRbDiskSpace = 0
> | Property(S): PrimaryVolumeSpaceAvailable = 0
> | Property(S): PrimaryVolumeSpaceRequired = 0
> | Property(S): PrimaryVolumeSpaceRemaining = 0
> | Property(S): SOURCEDIR = c:\Temp\IXP000.TMP\
> | Property(S): SourcedirProduct = {9E8A483C-BE5B-4EDC-B649-63E0A47FB779}
> | Property(S): ProductToBeRegistered = 1
> | === Logging stopped: 9/2/2004 9:25:21 ===
> | MSI (s) (60:70): Note: 1: 1708
> | MSI (s) (60:70): Product: Enterprise Instrumentation -- Installation
> | operation failed.
> |
> | MSI (s) (60:70): Cleaning up uninstalled install packages, if any exist
> | MSI (s) (60:70): MainEngineThread is returning 1603
> | MSI (c) (44:A0): Decrementing counter to disable shutdown. If counter >=
> 0,
> | shutdown will be denied. Counter after decrement: -1
> | MSI (c) (44:A0): MainEngineThread is returning 1603
> | === Verbose logging stopped: 9/2/2004 9:25:22 ===
> |
> |
> |
>
>
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