RE: EIF Install problem

• Previous message: Mike Hayton [MS]: "RE: Application Logging Block"
• In reply to: my Seven via .NET 247: "EIF Install problem"
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Date: Wed, 04 Aug 2004 17:11:16 GMT

Hi there,

This error has been seen before on other machines - it appears to be
typically a corruption with WMI on the machine, or in the perf counters.

However one posting said:
| Found what my problem was: Although I had removed .Net 1.0 from my
| workstation previously, it was not successfully uninstalled. Therefore,
I
| had two versions of .Net on my box 1.0 and 1.1. Once I SUCCESSFULLY
| removed 1.0 all went fine.

I'd try reseting WMI

Net stop winmgmt /y
If exist "%windir%\system32\wbem\repository.old" rmdir /s/q
"%windir%\system32\wbem\repository.old"
Rename "%windir%\system32\wbem\repository"
"%windir%\system32\wbem\repository.old"
for /f %s in ('dir /b /s %windir%\system32\wbem\*.dll') do regsvr32 /s %s

I'd also collect some more information about the problem

I. Collection install logs
1. From the Run option off the Start menu, open "cmd" to launch a command
prompt. Then type in the following commands:
2. Change to the directory containing EnterpriseInstrumentation.exe - if it
is in "C:\Documents and Settings\myTempDir" you would type:
    cd /d "C:\Documents and Settings\myTempDir"
3. Execute the MSI install with the full logging enabled
     EnterpriseInstrumentation.exe /c:"msiexec.exe /q /l*v
%temp%\EnterpriseInstrumentationMSI.log /i enterpriseinstrumentation.msi"
4. Complete the install (or see it fail)
5. Change to the %temp% directory
    cd /d %temp%
6. Look for the following files and please attach them to a reply. Possible
filenames are:
    EnterpriseInstrumentationMSI.log
    EnterpriseInstrumentationInstall.log
    EnterpriseInstrumentationInstallUtil.log
    EnterpriseInstrumentationSetup.log
    (depending on where the installation fails, not all of the files may be
present).

II. Collect versions of scrrun.dll
1. I would like to know the version of Scrrun.dll. There should typically
be only one instance of it on the machine, but I have seen multiple
instances.

III. Check that WMI is running
1. Can you check if the WMI (Windows management Instrumentation) service is
running and set to start "Automatic".

IV. Check whether StdRegProv is accessible
1. Start->Run->Wbemtest
2. Click on "Connect" (twice)
3. Click on "Open Instance" and give "StdRegProv" for the object path

V. Check if other namespace is working fine and
1. Start->Run->Wbemtest
2. Click on "Connect"
3. Type "root\cimv2" instead of "root\default" and "Connect"
4. Click on "Enumerate Instances"
5. Type "Win32_Process" and click ok... (Expected Result: See a new dialog

Lastly I'd try rebuilding the perf counters

How to Manually Rebuild Performance Counter Library Values
http://support.microsoft.com/?kbid=300956

Please note that the above article pertains to english versions of the
Win2k.

To identify the available extensible counters on the machine use the tool
Extensible Performance Counter List
http://www.microsoft.com/windows2000/techinfo/reskit/tools/existing/exctrlst
-o.asp

The steps in teh KB article provides info on rebuilding only those ini
files available in the System32 folder. To rebuild the other extensible
counters (identified thro the exctrlst.exe) you'll need to lodctr the ini
files specific to the apps . For e.g the .Net perf coutners are exposed
thro ini files available in %windir%\Microsoft.Net\Framework\1.1.4322\*.ini

There is a tool available for rebuilding perf counters, send
(bvasude@online.microsoft.com) an email
(remove the online.) and he can send the tool to you.

--------------------
| From: my Seven
| I'm trying to install EIF on WindowsXP box. Keep getting the following
error:
| Product: Enterprise Instrumentation -- Error 1722. There is a problem
with this Windows Installer package. A program run as part of the setup did
not finish as expected. Contact your support personnel or package vendor.
Action InstallutilInstrDll10, location: C:\WINDOWS\Installer\MSIE9.tmp,
command: installutil "C:\Program Files\Microsoft Enterprise
Instrumentation\Bin" Microsoft.EnterpriseInstrumentation dll
| For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
| Been chasing my tail on this one for some time. Would appreciate the
help.
| Thanks!
| -----------------------
| Posted by a user from .NET 247 (http://www.dotnet247.com/)
| <Id>B5uWVpvXCkCUoA/bvUKE/Q==</Id>
|

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• Previous message: Mike Hayton [MS]: "RE: Application Logging Block"
• In reply to: my Seven via .NET 247: "EIF Install problem"
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