RE: EIF Installation Error 1722

From: Barry (Barry_at_discussions.microsoft.com)
Date: 07/28/04

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    Date: Wed, 28 Jul 2004 06:29:02 -0700
    
    

    Mike

    Yes I am.

    Thanks

    "Mike Hayton [MS]" wrote:

    > Is this still a problem for you?
    >
    > Mike
    >
    > --------------------
    > |
    > | Hi Mike,
    > |
    > | I am getting the same error message. Can you help me solve it?
    > |
    > | "Mike Hayton [MS]" wrote:
    > |
    > | > Hi there,
    > | >
    > | > It looks to be failing to install the main
    > EnterpriseInstrumentation.dll.
    > | > Can you send the contents of EnterpriseInstrumentationInstallUtil.log
    > | > output.
    > | >
    > | > Below is a set of instructions for collection this information:
    > | >
    > | > 1. From the Run option off the Start menu, open "cmd" to launch a
    > command
    > | > prompt. Then type in the following commands:
    > | > 2. Change to the directory containing EnterpriseInstrumentation.exe -
    > if it
    > | > is in "C:\Documents and Settings\myTempDir" you would type:
    > | > cd /d "C:\Documents and Settings\myTempDir"
    > | > 3. Execute the MSI install with the full logging enabled
    > | > EnterpriseInstrumentation.exe /c:"msiexec.exe /q /l*v
    > | > %temp%\EnterpriseInstrumentationMSI.log /i
    > enterpriseinstrumentation.msi"
    > | > 4. Complete the install (or see it fail)
    > | > 5. Change to the %temp% directory
    > | > cd /d %temp%
    > | > 6. Look for the following files and please attach them to a reply.
    > Possible
    > | > filenames are:
    > | > EnterpriseInstrumentationMSI.log
    > | > EnterpriseInstrumentationInstall.log
    > | > EnterpriseInstrumentationInstallUtil.log
    > | > EnterpriseInstrumentationSetup.log
    > | > (depending on where the installation fails, not all of the files
    > may be
    > | > present).
    > | >
    > | > Sorry I could be of more help in this reply.
    > | >
    > | > Mike
    > | >
    > | >
    > | > --------------------
    > | > | Hello All,
    > | > | I am trying to install EIF on a Windows 2000 Server machine. .NET
    > | > | Framework 1.0 and 1.1 are installed in this machine. 1.1 is the active
    > | > | version.
    > | > | I get the following error when I try to execute the EIF setup.
    > | > |
    > | > | Error Message in EventLog:
    > | > | Product: Enterprise Instrumentation -- Error 1722. There is a problem
    > with
    > | > | this Windows Installer package. A program run as part of the setup
    > did not
    > | > | finish as expected. Contact your support personnel or package vendor.
    > | > | Action InstallutilInstrDll11, location: C:\WINNT\Installer\MSI835.tmp,
    > | > | command: installutil "C:\Program Files\Microsoft Enterprise
    > | > | Instrumentation\Bin" Microsoft.EnterpriseInstrumentation dll
    > | > |
    > | > | Setup Log File:
    > | > | Thu Jun 10 07:59:07 CDT 2004
    > | > | Executing command: IsDotNetInstalled
    > | > | Key:SOFTWARE\Microsoft\.NETFramework\policy\v1.0 Result:2
    > | > | Key:SOFTWARE\Microsoft\.NETFramework\policy\v1.1 Result:0
    > | > |
    > | > | Verbose Log File: Following is the portion of verbose log file
    > reflecting
    > | > | the error message.
    > | > | Action 7:35:59: PublishProduct. Publishing product information
    > | > | 1: {9E8A483C-BE5B-4EDC-B649-63E0A47FB779}
    > | > | Action 7:35:59: UnInstallutilInstrDllRb11.
    > | > | Action 7:35:59: InstallutilInstrDll11.
    > | > | Error 1722. There is a problem with this Windows Installer package. A
    > | > | program run as part of the setup did not finish as expected. Contact
    > your
    > | > | support personnel or package vendor. Action InstallutilInstrDll11,
    > | > | location: C:\WINNT\Installer\MSI808.tmp, command: installutil
    > "C:\Program
    > | > | Files\Microsoft Enterprise Instrumentation\Bin"
    > | > | Microsoft.EnterpriseInstrumentation dll
    > | > | Action ended 7:36:01: InstallFinalize. Return value 3.
    > | > | Action 7:36:01: Rollback. Rolling back action:
    > | > |
    > | > | The setup fails. I am in a fix. Can someone please tell me what's
    > going
    > | > | wrong with this?
    > | > | Thanks
    > | > | Pallavi Singh
    > | > |
    > | > |
    > | > |
    > | >
    > | > --
    > | >
    > | > This posting is provided "AS IS" with no warranties, and confers no
    > rights.
    > | > Use of included script samples are subject to the terms specified at
    > | > http://www.microsoft.com/info/cpyright.htm
    > | >
    > | >
    > |
    >
    > --
    >
    > This posting is provided "AS IS" with no warranties, and confers no rights.
    > Use of included script samples are subject to the terms specified at
    > http://www.microsoft.com/info/cpyright.htm
    >
    >


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