Re: Vista X64 can't print to shared Vista X86
- From: "Alan Morris [MSFT]" <alanmo@xxxxxxxxxxxxxxxxxxxx>
- Date: Thu, 2 Oct 2008 16:14:50 -0700
The machine sharing the printer, were these machine upgraded from XP or are
all fresh installs?
G:\>winerror 0X0000709
1801 ERROR_INVALID_PRINTER_NAME <--> No NTSTATUS matched
open a command prompt on the Vista machine that cannot connect. type
net view \\othercomputer
this should list shared printers and folders
Verify that the printer share is correct. I suggest that you make the
shares short rather than the default which uses the print driver name.
KODAK, CANON, LEXMARK, HP, ... It's just easier.
Are all the machine 32bit, 64bit, or a mix? If they are mixed you will need
to get both print drivers and if the two drivers don't have the same name,
they are not the same driver even though both will work with the device.
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1
This posting is provided "AS IS" with no warranties, and confers no rights.
"Rob" <Rob@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:0790C138-8B48-4BCB-860E-36C6FA5B0848@xxxxxxxxxxxxxxxx
Alan:
Your name keeps popping up for solutions to Vista printing problems of the
type that I am experiencing. I am running vista and can see my printers
on
other vista Pcs. One is a Kodak 5500 and the other a Canon MP830.
However,
whenever I try to attach to the printer, I get the windows cannot
connect -
make sure that you have typed the name correctly message. I have tried
the
add a port solution and get an Access Denied message. Although I can see
the
printer from Windows Explorer, when I click on it, I get an Operation
could
not be completed (error 0X0000709) - make sure that you have typed the
name
correctly and that the printer is connected to the network. I am also
running windows live onecare and onecare sees the printer but again no
installs. I thought the problem might be onecare so I shut it down. As
near
as I can tell, the problem appears to be either a UNC or permissions issue
but I am completely stumped and I have tried every internet solution that
I
could find but I simply can't find a solution.
Your help would be greatly appreciated.
Thanks.
"Alan Morris [MSFT]" wrote:
I do this all the time so Yes this works . Well, I don't use a laptop as
my
server but I have plenty of x64 machines sharing printers to 32 Vista.
The 32 bit driver is most easily available from Vista 32 bit when using
inbox drivers. You can add the driver onto the 64 bit machine from the
64
bit machine using Have disk but it's easier to add the driver to the 64
bit
machine from the 32 bit machine.
I'm assuming the drivers shipped with Vista, if that is not the case,
then
the driver names must match exactly (PCL6 does not match PCL 6). I am
also
assuming you have admin access to the remote machine.
From the 32bit machine, open the remote 64bit machine's printers folder
Start / Run / \\remotemachine
Open the printers folder.
Right click any white space and select Server Properties / Drivers / Add
pick the driver with the same name as the 64 bit driver.
The print drivers are stored under
\windows\system32\driversstore\filerepository\prn??001.blah (where ?? is
a
2 letter code for the manufacture hp in your case and blah is, well you
will
see.
The 64bit machine only needs the 32 bit print drivers installed for
downloading the driver to 32bit clients. When the print driver is
included
in the OS, the client normally will install the inbox driver if the
server
does not have the 32 bit driver available.
ONE LAST TIME, the 32bit driver name must exactly match the 64 bit driver
name to play this game. HP is generally good in this regard.
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1
This posting is provided "AS IS" with no warranties, and confers no
rights.
"Jason" <Jason@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:7B10E429-0E29-4BAE-ABF9-FA5BC95D697B@xxxxxxxxxxxxxxxx
Cari,
I am not sharing between different operating systems. I have vista Home
Premium 64 bit on laptop and Vista home premium 32 bit on desktop. What
I
am
hoping to do with no luck so far is install both a 32bit and 64 bit
driver
on
my laptop so I can print off of my desktop through my home network.
Jason
"Cari (MS-MVP)" wrote:
You cannot add Vista 64 bit drivers to the 32 bit XP PC.
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows
"Jason" <Jason @discussions.microsoft.com> wrote in message
news:606E2A39-1A40-44D8-8E59-3ACA53705C27@xxxxxxxxxxxxxxxx
I am having the same issue. How do I add additional drivers. I am
trying
to
add the additional driver to the 32 bit machine. The next step is to
locate
the driver. I do not have the driver on my computer or disk. When I
plugged
it into my 64 bit computer the driver loaded automatically.
"Cari (MS-MVP)" wrote:
Did you add the 64 bit driver to the Vista 32 bit PC..... It's
under
the
Properties of the Printer... in the Sharing tab, there's a box
marked
Additional Drivers.
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows
"KawaiDon" <dmannino*NOSPAM*@kawaius.com> wrote in message
news:eY%23pgT57IHA.2064@xxxxxxxxxxxxxxxxxxxxxxx
Cari,
Thanks for the reply! The laserjet is connected to and shared on
a
Vista
32 bit computer. The Vista 64 computer can see the printer, but
cannot
access it at all. Printer drivers definitely function, as a
direct
USB
connection works. I also tried re-connecting the printer via USB
(instead
of LPT1) to the 32 bit computer, then re-sharing the printer -
same
result.
It comes up in the network printer setup wizard, but then gives
an
error
when it attempts to install the printer.
The main Vista computer uses Vista ultimate 32 bit, and the new
computer
is Vista personal 64 bit. All file sharing functions perfectly,
and
the
other printer (a Canon) works fine also. I am suspecting more
and
more
that something is funny with the HP 64 bit drivers that don't
like
running
over a network.
Again, another Vista 32 bit computer connects to the printer
fine,
and
a
XP computer also connects to it fine.
So, I wonder if anyone out there have an HP laserjet set up as a
shared
printer using Vista 64 bit?
Don Mannino
"Cari (MS-MVP)" <newsgroups@xxxxxxxxxxxxxx> wrote in message
news:56AE40C0-07F1-4057-A225-45B696B29210@xxxxxxxxxxxxxxxx
Can the Vista PC 'see' the HP LaserJet on the XP PC?
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows
.
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