Re: Scanner Software not compatible with Vista


Assuming that Ken's:

<< Apparently you're looking for programs to edit graphic images. Is
that correct?  >>

is not the case and you are trying to get the scanner running then if
you go to:

http://welcome.hp.com/country/us/en/support.html?pageDisplay=drivers

and enter Scanjet 4670 in the box it will take you to a page with a
list of operating systems including VISTA -- click on that and it will
take you to a place to download the driver about which it says:

<< This is the minimum driver required for basic WIA functionality.
This driver enables scanning with the Windows Photo Gallery on Windows
Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also
be done with a variety of 3rd party scanner enabled applications.

You might find that some features are no longer available when using
this basic driver. We are sorry to inform you that a full feature
driver for Windows Vista or Windows XP Professional x64 Edition will
not be available for your HP product in the future. You can upgrade to
an HP product that is fully compatible with Windows Vista or Windows XP
Professional x64 Edition if additional features are necessary. >>

Have you tried this? If the scanner is connected by USB you must
install the software before you lug he USB cable into the PC.

If you did not then uninstall any HP software you see in Remove
Programs and delete any icons for the scanner you see in the Printers
and Faxes folder. Reboot the PC and start again.

If this does not work, try installing the XP software that you can
navigate to and download -- save it on your hard drive and after
cleaning up as described above, right mouse click on the file you
downloaded and choose Properties / Compatability TAB and check the box
against XP with SP2 and check against Run as Administrator and OK your
way out so that the file runs under those conditions.

If that does not work then you are out of luck -- the scanner itself is
some 5 years old which is a long time with computers although I am
running some older hardware.


.

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