Re: Printer not spooling properly?

If you are using IE7 and have AVG or Avast! antivirus, it is one of those applications that are breaking the printer function. If you are using IE7, check for an update to HP Director. If you are using AVG or Avast, change to another antivirus product or use Firefox as your browser (www.firefox.com). This is NOT a printing issue, as you will find that all your other applications print correctly.
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

"Alison" <Alison@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:8B5D0CCB-E21B-4A90-803B-9D2BABB884B7@xxxxxxxxxxxxxxxx
Very confused now!
Have just run the HP diagnostic tool for the printer. It didn't come up
with any problems. Sent a test print page to the printer - no problems -
Hooray - or so I thought! Tried to print a page off the internet (all I want
to do) and the same thing happens as before, it says spooling and then
disappears.

What is going on!!!

"Alison" wrote:

Hi, my HP3940 isn't printing. When I send a document to print it will show
briefly in the printer folder with the message saying spooling then
everything disappears and nothing happens.

Have tried restarting spooler but nothing seems to rectify. Printer says
that it is ready but can't seem to get anything to get as far as the printer.

Any ideas?

Alison

.

Relevant Pages

  • Re: question on anti virus programs
    ... One other product I'd add to Shenan's list is NOD32: ... Avast and AVG offer free versions, ... > software that hs seen compromised systems with ANY antivirus solution. ...
    (microsoft.public.windowsxp.general)
  • Re: AV programs
    ... I personally like Avast! ... and AVG.. ... RAV AntiVirus Online Virus Scan ... (Free Online Scanner: http://www.pandasoftware.com/activescan/) ...
    (microsoft.public.windowsxp.security_admin)
  • Re: crap cleaner
    ... than a free option and don't think that the free options being pushed by ... In the case of AVG and AVAST, ... AntiVirus software. ...
    (microsoft.public.windowsxp.newusers)
  • Re: crap cleaner
    ... than a free option and don't think that the free options being pushed by ... In the case of AVG and AVAST, ... AntiVirus software. ...
    (microsoft.public.windowsxp.newusers)
  • Re: Verification Codes and all that
    ... Both Avast and AVG have a good ... >>AVG and Avast are both free antivirus products. ...
    (uk.comp.misc)
Loading