Re: Op Code Shutdown Degradation

Cool. And yes, google desktop is known to cause these problems, particularly older versions of the software.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"tryingtolearrn" <tryingtolearrn@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:C79DF2FA-B2DC-4301-A49C-416F64D30B2D@xxxxxxxxxxxxxxxx
Problem solved Rick. Thank you very much! As I began the tedious process of
elimination, I kept thinking this was going to take forever. With each new
trial and error I was dreading the aching back & burnt retinas to come. Your
comment about 3rd party software being the most likely culprit kept echoing
through my mind. I had gone through 5 or 6 trials & then looked down the list
& spied the Google Desktop. I skipped everything else & went for the kill.
When it wouldn't stay dead long enough for me to click on shut down; I became
even more suspicious. I manually exited the Google Desktop on it's menu
before trying the shut down. Viola! Time & time again I tested it & had no
shut down errors. It had worked fine for so long without problems so then I
checked & found it had been updated right about the same time as ATT did the
Yahoo thing. The update must have caused it to go wacky for my system. It has
now been uninstalled. I didn't use it for much anyway--just the phase of the
moon & my local weather. I can get that somewhere else--or live without it.
No biggie. Thank you so very much. That had been driving me crazy for some
time. I would also like to thank the others who offered knowledgeable
assistance. Your instructions are things I'm sure to need in future & I won't
soon forget the lesson of using misconfig. Happy now.....tryingtolearn....who
just learned a few more things! All the best, Ann
--
Computer newbie. Please use SIMPLE explanations. Thank you. Ann


"tryingtolearrn" wrote:

Yes Rick, they did have me go through an installation process. I did consider
the web browser closing/opening but the problem occurs even when I never open
IE. But I have my WinMail connected to my ISP email because I prefer the way
WinMail works, looks, & is organized (and has no ads, popups, or rollovers or
other junk on it) as opposed to my ISP's mail page. So wouldn't that make
some connection to the web browser? I also wondered if this could be a factor
in any way: The ATT/Yahoo mail uses Norton to scan for virus.
Sorry it's taken me so long to get back...normal life issues needed attention.
I would like to tell everyone how much I appreciate the input & instructions.

--
Computer newbie. Please use SIMPLE explanations. Thank you. Ann


"Rick Rogers" wrote:

> Hi Ann,
>
> Task Manager won't allow you to kill a critical process, you'll just > get an
> error message, so don't panic about that.
>
> As to your thoughts on the ISP change, did they have you install any
> connection software? Does the problem coincide with closing/opening the > web
> browser?
>
> -- > Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "tryingtolearn" <tryingtolearn@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in > message
> news:07800524-0454-493C-92CD-7428B8E6FBF9@xxxxxxxxxxxxxxxx
> > Thank you for the feedback Questor. So let me get this clear...I > > would go
> > into the Processes Tab right? Now, since I don't know techno lingo > > yet; I
> > don't know what I'm killing. Well, some things are obvious but most > > are
> > not. Then the question would be: Can you list the items I should NOT > > mess
> > with? And I assume that the term "killing" only means shutting it > > down
> > temporarily until I turn the computer on again???
> >
> > There is something else I should mention here. It seems this all > > began
> > soon after my ISP (who last Sept. was BellSouth then became ATT then
> > paired ATT with Yahoo--at least for the email and homepage) did the > > Yahoo
> > thing. Could THAT be causing the problem? I'm not sure how these type > > of
> > things work & don't know if that could effect this symptom. But, I > > haven't
> > seen any postings from other ATT customers stating this problem. I > > would
> > think there would be others with this symptom. ???????? > > Ann
> >
> >
> > "Questor" <Questor@xxxxxxxxxxx> wrote in message
> > news:%23ozd3vW5JHA.480@xxxxxxxxxxxxxxxxxxxxxxx
> >> Ann:
> >>
> >> I really don't think that AVG is causing this. More likely some > >> sort of
> >> service or other background process that is not terminating when
> >> commanded. I have had AVG on my Vista Home Premium for over six > >> months
> >> and never had a problem with it.
> >>
> >> When in Task Manager, just highlight the process you want to > >> terminate
> >> and click the "End Process" button on the lower right. There will > >> be a
> >> warning, and, if you aren't sure, click Cancel instead of going > >> ahead and
> >> killing the process.
> >>
> >> Questor
> >>
> >>
> >> --->
> >>> Thank you Rick. I don't know how to manually kill selected > >>> processes on
> >>> Task Manager but I'm going in there & see if I can figure out how. > >>> Since
> >>> I've read so much about AVG affecting Vista (I have the paid AVG > >>> 8.5)
> >>> I'm wondering about that as the culprit BUT I had that for quite > >>> some
> >>> time with no problems before this 1 showed. My AVG doesn't expire > >>> till
> >>> Sept. but I'm thinking I should just "give up the ghost" & ditch it > >>> now
> >>> in favor of Eset's NOD 32 or Kaspersky (I think those are the 2 > >>> which
> >>> are reputed not to interfere with Vista???). I may have to come > >>> back &
> >>> ask you how to kill processes in Task Mgr. as I'm still > >>> tryingtolearn
> >>> all this. Ann
> >>> "Rick Rogers" <rick@xxxxxxxx> wrote in message
> >>> news:OC2Kq7P5JHA.5728@xxxxxxxxxxxxxxxxxxxxxxx
> >>>> Hi Ann,
> >>>>
> >>>> It's telling you that some third party software you've installed > >>>> is not
> >>>> responding to the terminate signal sent by the operating system > >>>> when
> >>>> you initiate a shutdown. Things to look at are software that was
> >>>> installed or upgraded prior to the problem starting, and do not > >>>> exclude
> >>>> your antivirus software as it can be just as guilty as any other
> >>>> program on your system. Alternately, you can try using Task > >>>> Manager to
> >>>> manually kill selected processes prior to initiating a shutdown > >>>> until
> >>>> it works. Once it does, you will know that one of the ones you > >>>> killed
> >>>> is the culprit. It may take some trial and error to isolate it, > >>>> but
> >>>> once you know what is causing it, addressing the issue becomes > >>>> much
> >>>> easier.
> >>>>
> >>>> -- > >>>> Best of Luck,
> >>>>
> >>>> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >>>> http://mvp.support.microsoft.com/
> >>>> Windows help - www.rickrogers.org
> >>>> My thoughts http://rick-mvp.blogspot.com
> >>>>
> >>>> "tryingtolearrn" <tryingtolearrn@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote > >>>> in
> >>>> message news:F4AEB94F-8984-477C-9CA5-7DD940EC689D@xxxxxxxxxxxxxxxx
> >>>>> About 30% of the time when I click on shut down I get an error > >>>>> code
> >>>>> that "The
> >>>>> following programs are still running....preventing your computer > >>>>> from
> >>>>> shutting down. I researched shutdown performance & followed the
> >>>>> instructions
> >>>>> for the event viewer>applications &
> >>>>> services>Microsoft>Windows>Diagnostics-Performance>Operational. > >>>>> There
> >>>>> are
> >>>>> jillions of errors, warnings, critical. Mainly listed as shutdown
> >>>>> performance
> >>>>> monitoring, some boot performance monitoring & a few standby
> >>>>> performance
> >>>>> monitoring. I examined some of the events & there are many, many
> >>>>> different
> >>>>> file names involved. Mainly the end result saying, "Op Code > >>>>> Shutdown
> >>>>> Degradation". I'm on a notebook using Vista Home Basic 32 bit & I > >>>>> do
> >>>>> not have
> >>>>> many files..should not be taxing the memory capability at all. > >>>>> Can
> >>>>> anyone
> >>>>> give me feedback? Tell me what more you want to know & where/how > >>>>> I can
> >>>>> find
> >>>>> the info. & I will provide it. Thanking you in advance.
> >>>>> -- > >>>>> Computer newbie. Please use SIMPLE explanations. Thank you. Ann
> >>>>
> >>>
> >
>
>

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