Re: Op Code Shutdown Degradation

Hi Ann,

Task Manager won't allow you to kill a critical process, you'll just get an error message, so don't panic about that.

As to your thoughts on the ISP change, did they have you install any connection software? Does the problem coincide with closing/opening the web browser?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"tryingtolearn" <tryingtolearn@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:07800524-0454-493C-92CD-7428B8E6FBF9@xxxxxxxxxxxxxxxx
Thank you for the feedback Questor. So let me get this clear...I would go into the Processes Tab right? Now, since I don't know techno lingo yet; I don't know what I'm killing. Well, some things are obvious but most are not. Then the question would be: Can you list the items I should NOT mess with? And I assume that the term "killing" only means shutting it down temporarily until I turn the computer on again???

There is something else I should mention here. It seems this all began soon after my ISP (who last Sept. was BellSouth then became ATT then paired ATT with Yahoo--at least for the email and homepage) did the Yahoo thing. Could THAT be causing the problem? I'm not sure how these type of things work & don't know if that could effect this symptom. But, I haven't seen any postings from other ATT customers stating this problem. I would think there would be others with this symptom. ???????? Ann


"Questor" <Questor@xxxxxxxxxxx> wrote in message news:%23ozd3vW5JHA.480@xxxxxxxxxxxxxxxxxxxxxxx
Ann:

I really don't think that AVG is causing this. More likely some sort of service or other background process that is not terminating when commanded. I have had AVG on my Vista Home Premium for over six months and never had a problem with it.

When in Task Manager, just highlight the process you want to terminate and click the "End Process" button on the lower right. There will be a warning, and, if you aren't sure, click Cancel instead of going ahead and killing the process.

Questor


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Thank you Rick. I don't know how to manually kill selected processes on Task Manager but I'm going in there & see if I can figure out how. Since I've read so much about AVG affecting Vista (I have the paid AVG 8.5) I'm wondering about that as the culprit BUT I had that for quite some time with no problems before this 1 showed. My AVG doesn't expire till Sept. but I'm thinking I should just "give up the ghost" & ditch it now in favor of Eset's NOD 32 or Kaspersky (I think those are the 2 which are reputed not to interfere with Vista???). I may have to come back & ask you how to kill processes in Task Mgr. as I'm still tryingtolearn all this. Ann
"Rick Rogers" <rick@xxxxxxxx> wrote in message news:OC2Kq7P5JHA.5728@xxxxxxxxxxxxxxxxxxxxxxx
Hi Ann,

It's telling you that some third party software you've installed is not responding to the terminate signal sent by the operating system when you initiate a shutdown. Things to look at are software that was installed or upgraded prior to the problem starting, and do not exclude your antivirus software as it can be just as guilty as any other program on your system. Alternately, you can try using Task Manager to manually kill selected processes prior to initiating a shutdown until it works. Once it does, you will know that one of the ones you killed is the culprit. It may take some trial and error to isolate it, but once you know what is causing it, addressing the issue becomes much easier.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"tryingtolearrn" <tryingtolearrn@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:F4AEB94F-8984-477C-9CA5-7DD940EC689D@xxxxxxxxxxxxxxxx
About 30% of the time when I click on shut down I get an error code that "The
following programs are still running....preventing your computer from
shutting down. I researched shutdown performance & followed the instructions
for the event viewer>applications &
services>Microsoft>Windows>Diagnostics-Performance>Operational. There are
jillions of errors, warnings, critical. Mainly listed as shutdown performance
monitoring, some boot performance monitoring & a few standby performance
monitoring. I examined some of the events & there are many, many different
file names involved. Mainly the end result saying, "Op Code Shutdown
Degradation". I'm on a notebook using Vista Home Basic 32 bit & I do not have
many files..should not be taxing the memory capability at all. Can anyone
give me feedback? Tell me what more you want to know & where/how I can find
the info. & I will provide it. Thanking you in advance.
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Computer newbie. Please use SIMPLE explanations. Thank you. Ann




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