Re: Op Code Shutdown Degradation

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Hi Ann,

It's telling you that some third party software you've installed is not responding to the terminate signal sent by the operating system when you initiate a shutdown. Things to look at are software that was installed or upgraded prior to the problem starting, and do not exclude your antivirus software as it can be just as guilty as any other program on your system. Alternately, you can try using Task Manager to manually kill selected processes prior to initiating a shutdown until it works. Once it does, you will know that one of the ones you killed is the culprit. It may take some trial and error to isolate it, but once you know what is causing it, addressing the issue becomes much easier.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"tryingtolearrn" <tryingtolearrn@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:F4AEB94F-8984-477C-9CA5-7DD940EC689D@xxxxxxxxxxxxxxxx
About 30% of the time when I click on shut down I get an error code that "The
following programs are still running....preventing your computer from
shutting down. I researched shutdown performance & followed the instructions
for the event viewer>applications &
services>Microsoft>Windows>Diagnostics-Performance>Operational. There are
jillions of errors, warnings, critical. Mainly listed as shutdown performance
monitoring, some boot performance monitoring & a few standby performance
monitoring. I examined some of the events & there are many, many different
file names involved. Mainly the end result saying, "Op Code Shutdown
Degradation". I'm on a notebook using Vista Home Basic 32 bit & I do not have
many files..should not be taxing the memory capability at all. Can anyone
give me feedback? Tell me what more you want to know & where/how I can find
the info. & I will provide it. Thanking you in advance.
--
Computer newbie. Please use SIMPLE explanations. Thank you. Ann

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