Re: Restore Won't Find Backup Set!


victorcamp;196247 Wrote:
On Windows Vista Ultimate I made a complete backup using the Backup and
Restore Center ("Back up computer") to a USB 100Gb portable drive. It
went
fine, and the drive shows a WindowsImageBackup folder on its root. It
totals
about 65Gb. 2 days later that laptop crashed and I got another laptop
with
the same Windows Vista Ultimate. I want to restore some selected files
(client work, not system or application) to the new laptop.

When I choose Advanced Restore -> Advanced Restore -> Files from a
backup
made on a different computer -> Hard disk, CD, or DVD -> PHOTON F: (the
name
of the USB 100Gb drive with the backup), it says:
Windows was not able to find any backup sets on F:\.
Please select a different location.

I searched for other posts, but didn't find one dealing with a
selective
restore.

The drive and its subfolders are all visible with Explorer, so it's
definately there. What can I do to make it recognize it? I need those
files!!!

I have been refferred to this site by an HP customer service rep
since everyone I talk to is lost. I paid an additional $150 to upgrade
to Vista Ultimate from Home Premium soley for the Complete Image
feature. Recently I had gone to T-Mobile to download Blackberry Desktop
Manager to install on my new laptop of only two weeks. For some reason
the download hung up at 211MB of 212MB. I eventually started task
manager to end the download and start over. Well, that was a mistake.
ALL of my x86 files and folders disapeared.
Good thing I did a full system image in Backup & Restore, right? Huh.
What a joke. It took me a FULL eight hours to get back to where I was.
Good thing I've only had the computer for only two weeks. But I'm in
school and had just sold my X205-SLi5 Toshiba on eBay and copied
everything over just the day before. So, all my homework was gone.
Bummer.
HP wasn't very helpful on this situation at all. In fact, before I
purchased this item HP support told me that RAID is an option in the
BIOS when in fact it is NOT. They straight up lied to me. They've strung
me along to wait for a new BIOS update and now since that has been
released they don't even want to talk to me. Award Winning Support.
Pffft. My HDX18t is nice but I wouldn't have purchased this if I had
known what I know now.
Now down to the cure:
I eventually called and paid $59 to Microsoft for help. Very simple
guys. All you need is a factory Vista install disc. Any will do;You can
use a Vista Basic disc to install Vista Ultimate. However, if you're
like me and you have an HP recovery set then you're SOL. Well, not
really but Laptop recovery media won't work. Luckily since I'm going to
school for computer technology and networking at a school that has a
partnership with Microsoft, I have access to free Microsoft downloads
and product keys. Lucky me, right? NOT. HP got in my way once again. The
HP Recovery Manager overrode the Microsoft disc and took over. I
demanded a $150 refund for my Vista Ultimate upgrade to whom of which
basically laughed at me.
I did find the cure though. While Windows was loading I did a hard
shut down twice in a row. Low and behold the Windows Startup Repair
option came up. WTF. Finally I was able to get the repair options box:

*Startup Repair
*System Restore
*Complete PC Backup
*Windows Memory Diagnostics
*Command Prompt
*Rcovery Manager (64 bit)

With my external hard drive connected via eSATA my full image restore
took about twenty minutes. Now, with HP Recovery Manager there is
another option I've found other then hard shutting down. In All Programs
click: Recovery Manager>Recovery Manager and then Continue for UAC.
Next: Advanced Options, Select 'Remove recovery partition' and then Next
to continue. The rest should be self explanatory from there.
So, Windows Complete Backup & Restore isn't a dummy feature after
all!! Good luck.


--
scvsmark
Posted via http://www.vistaheads.com

.

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