Re: Unexpected shutdown

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I did find how to get to the hidden administrator but didn't get a chance to
try it yet. Your suggestion seems much easier. I'll send the files later
this evening. I think I will have at least 3 minidump files. Thanks again!

"Rick Rogers" wrote:

Hi,

Click start and type "explorer" (without the quotes). Right click the menu
entry for Windows Explorer and choose 'run as administrator'. This should
allow you to access the minidump file. Just right click it and use
sendto->email.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Andee39" <Andee39@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:709A5E7E-4EE2-49B7-A07A-D61F6BEED7A1@xxxxxxxxxxxxxxxx
Could you pls let me know how to alter permissions and elevate my email
program? I don't know how to do that. I'll see if it is mentioned
anywhere
else but just in case I can't find anything out I would appreciate your
help.
Thanks for the explanation on your email address!

"Rick Rogers" wrote:

Hi,

You may need to alter permissions or elevate your email program to make
the
attachments.

The "at" and "dot" are spelled out only to clarify. Some of the forums
that
slurp posts from the newsgroups I subscribe to will automatically munge
the
address if I type it out as it really is (to protect me from spammers) so
I
use the spelled out method to circumvent their protection mechanisms.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Andee39" <Andee39@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:9BCAE465-CB7E-4FA2-A4F2-879961470F6C@xxxxxxxxxxxxxxxx
I tried to attach the two minidump files but I got an error message
stating
I
didn't have permission to do so and to contact my administrator. I am
the
only account on my laptop and it is an adminstrator account. Is there
a
hidden administrator account? Also I have to ask what is probably a
very
silly question - the email address I have to send the files to, do I
spell
out at and dot or did you include that for clarity? Thanks again.

"Rick Rogers" wrote:

Hi,

BCCOde 0x50 is a paging issue (bad page fault address) and is usually
a
video driver error. Updating or reinstalling your display adapter
drivers
is
generally the solution. If you would like to have the minidump
analyzed,
send it to me at rick_at_mvps_dot_org using a subject line of "per
req"
(no
other or I will never see it due to filters). Please do not compress
the
file, just send as is.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Andee39" <Andee39@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:761ED1BF-0D1E-41A8-BE0C-D3E18061ED16@xxxxxxxxxxxxxxxx
I was hoping someone could analyze my BSOD error and give me an idea
of
what
might be causing it. I was recently infected with virus/trojan and
I
was
actually in the middle of running a program (Combofix) to send to
someone
to
analyze when I crashed. Don't know if it is related though to BSOD
error.

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.256.6
Locale ID: 1033

Files that help describe the problem (some files may no longer be
available)
Mini011309-01.dmp
sysdata.xml
Version.txt

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem,
opening a
copy of the files could harm your computer.

Extra information about the problem
BCCode: 50
BCP1: FFFF019B
BCP2: 00000000
BCP3: A0170944
BCP4: 00000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 256_1

Thanks!







.

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