Help needed with Problem Reports



Can someone help me with two problem reports I have,
thanks
Steve
I'm running Windows Vista Premium on a HP Paviliondv7 computer, I have gone into Control Panel and click on Problem Reports and solutions and there are 2 problem REPORTS, first one is called QPCAPSVC
Product
QPCapSvc

Problem
Service Hang Report

Date
30/10/2008 7:53 PM

Status
Report Sent

Description
Service QuickPlay Background Capture Service (QBCS) hung on starting.

Problem signature
Problem Event Name: ServiceHang
Service Name: QPCapSvc
Image Name: QPCapSvc.exe"
Image Version: 0.0.0.0
Service Type: 110
Start Type: 2
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 4105

Extra information about the problem
Bucket ID: 46464932


And the second problem is, 28 Problems called QPSCHED

Product
QPSched

Problem
Service Hang Report

Date
28/10/2008 3:24 PM

Status
Report Sent

Description
Service QuickPlay Task Scheduler (QTS) hung on starting.

Problem signature
Problem Event Name: ServiceHang
Service Name: QPSched
Image Name: QPSched.exe"
Image Version: 0.0.0.0
Service Type: 110
Start Type: 2
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 4105

Extra information about the problem
Bucket ID: 67045211

Steve


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