Re: Experience Index problem



Oh, I failed to mention that in one of the procesmonitor log files, the
error seams to be past the ATI card.
Here is a short example:
Build-6001
Processor : Intel(R) Core(TM)2 CPU
T7400 @ 2.16GHz
TSC Frequency : 0
Number of Processors : 1
Number of Cores : 2
Number of CPUs : 2
Number of Cores per Processor : 2
Number of CPUs Per Core : 1
Cores have logical CPUs : NO
L1 Cache and line Size : 32768 64
L2 Cache and line Size : 4194304 64
Total physical memo available to the OS : 2.99 GB (3,218,776,064 bytes)
Adapter Description : ATI MOBILITY FireGL V5250
Adapter Manufacturer : ATI Technologies Inc.
Adapter Driver Version : 8.383.1.1000
Adapter Driver Date (yy/mm/dd) : 2007\6\21
Has DX9 or better : Yes
Has Pixel shader 2.0 or better : Yes
Has LDDM Driver : Yes
Dedicated (local) video memory : 254.66MB
System memory dedicated as video memory : 0.00MB
System memory shared as video memory : 1279.21MB
Primary Monitor Size : 1400 X 1050 (1470000 total
pixels)
WinSAT is Official : Yes
Running: WinSAT Direct3D Assessment v1.0.0.0 '-v'
Run Time 00:00:00.56
Total Run Time 00:00:02.82
The System processor power policy was restored
Composition restarte
**********************************
AND IN A WINSAT.LOG shows the failed assessement

19374388 (2820) - winsat\main.cpp:2120: > power policy set to maximum.
19379317 (2820) - winsat\main.cpp:2756: > IsOfficial=TRUE IsFormal=TRUE
IsMoobe=FALSE RanOverTs=FALSE RanOnbatteries=FALSE
19379333 (2820) - winsat\main.cpp:1161: > Running Assessment: features ''
19380472 (2820) - winsat\main.cpp:1436: > Assessment completed
19380487 (2820) - winsat\main.cpp:1161: > Running Assessment: graphicsformal
' -wddm'
19381049 (2820) - winsat\main.cpp:1390: > DWM Assessment completed
19381065 (2820) - winsat\main.cpp:1406: > DWM Assessment results processing
FAILED
19381065 (2820) - winsat\main.cpp:1430: > Assessment FAILED due to an error
19381065 (2820) - winsat\main.cpp:1161: > Running Assessment: media '-input
{winsatencode.wmv} -encode {winsat.prx}'


Cheers

"NormCameron" <guest@xxxxxxxxxxxxxxxxx> wrote in message news:178844e04dcdf6957f3145ceb0ae02b8@xxxxxxxxxxxxxxxxxxx

Hi Rolando, Welcome to the forums. I have done a little research on
your problem and the closest I can come to an answer is to say other
people report this problem as having been caused by a graphics card
driver. Most refer to Nvidea as the culprit. I note that you have an
ATI card, but you could try uninstalling the driver and updating to the
newest version here 'Lenovo Support & downloads - Downloads and
drivers'
(http://www-307.ibm.com/pc/support/site.wss/product.do?doctypeind=9&template=%2Fproductselection%2Flandingpages%2FdownloadsDriversLandingPage.vm&sitestyle=lenovo)


--
NormCameron

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R. E. Creagh, MD FACS
Heartburn Centre Des Moines
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