Re: WinSAT for Vista Performance Index fails
- From: "Rolando E Creagh, MD" <recreaghmd@xxxxxxxxxxx>
- Date: Tue, 7 Oct 2008 10:59:32 -0500
Hi Stevo. Sorry I do not have an answer, just a similar question that aparently nobdy wants to tackle. So I have been monitoring you. Even my question fails to show. Perhaps we can help each other.
Here is my problem:
-----------------------
Good day gentlemen.
This laptop (details bellow) has a WEI of 4.3. It is asking for a refresh
because of new hardware (?). Nothing was changed since OS instalation,
except updated drivers.
PROBLEM:
Refreshing the WEI does not complete and it finish with the following error:
"Cannot complete because of error reported from the operating system,
drivers or other component".
INFO:
This is the summary of the WEI:
Component Details Subscore Base score Processor Intel(R) Core(TM)2 CPU T7400
@ 2.16GHz 5.1
Determined by lowest subscore
Memory (RAM) 4.00 GB 4.7
Graphics ATI MOBILITY FireGL V5250 4.3
Gaming graphics 1535 MB Total available graphics memory 4.7
Primary hard disk 182GB Free (298GB Total) 5.3
Windows Vista (TM) Business, SP1 (Clean install in a new hard disk)
System
Manufacturer LENOVO Model 2613CTO Total amount of system memory 4.00
GB RAM System type 32-bit operating system Number of processor cores 2
64-bit capable Yes
Storage
Total size of hard disk(s) 298 GB Disk partition (C 182 GB Free (298 GB
Total) Media drive (D CD/DVD Media drive (E CD/DVDCD/DVD (This is a
virtual CD/DVD)
Display
Display adapter type ATI MOBILITY FireGL V5250 Total available graphics
memory 1535 MB Dedicated graphics memory 256 MB Dedicated
system memory 0 MB Shared system memory 1279 MB Display adapter
driver version 6.0.6001.18000 Primary monitor resolution 1400x1050
DirectX version DirectX 9.0 or better
Network
Network Adapter Intel(R) PRO/1000 PL Network Connection
Network Adapter Intel(R) PRO/Wireless 3945ABG Network Connection
Network Adapter Bluetooth Device (Personal Area Network)
Network Adapter Microsoft Tun Miniport Adapter
******************************************************
Please, how can I find and correct this error?
Thanks for your interest.
R. E. Creagh, MD FACS
Heartburn Centre Des Moines
HEARTBURN?? WHY??!!
Demand a Peace Conclave!
"Steveo" <someearthlink@xxxxxxx> wrote in message news:E6WdnURAL6XMQF3VnZ2dnUVZ_jGdnZ2d@xxxxxxxxxxxxxxxx
So, no one has had WinSAT stop working for them?
Steveo wrote:At some point, my WinSAT refuses to complete. I have Vista Home Premium SP1, been through numerous alleged registry fixes, uninstalled everything that has ever been installed that has to do with codec's or
multimedia, etc.etc.
My system has a Radeon 4870, Creative X-Fi soundcard with the latest drivers, Vista Home Premium 32 bit, 4 gigs of ram. No other problems other than this annoying system index isn't rated.
I've tried earlier restore points to no avail. I also tried installing (and uninstalling/reinstalling) Windows Media Encoder 9 series with no luck. Without saying, I've also uninstalled my video drivers and re-installed them without help.
When I run the Windows Index Experience tool, it finishes with a dialog that states: "Cannot complete assessment. The assessment or other operation did not complete successfully..." etc.etc.
The WinSAT.log lists only the following error:
============================
6445571 (5480) - winsat\main.cpp:1161: > Running Assessment: media '-input {winsatencode.wmv} -encode {winsat.prx}'
6445961 (5480) - winsat\main.cpp:1430: > Assessment FAILED due to an error
If I run winsat formal -v, the log for the above section lists:
============================
> Run Time 00:00:44.07
> Running: Media Decode/Encode Assessment v1.0.0.0 '-input C:\Windows\Performanc
e\WinSAT\winsatencode.wmv -encode C:\Windows\Performance\WinSAT\\winsat.prx -v'
Initializing COM.
Creating temporary file for encoding output...
Temporary output file "C:\Users\owner\AppData\Local\Temp\wst51E8.tmp" created.
Creating temporary file for ETW kernel trace...
Temporary trace file "C:\Users\owner\AppData\Local\Temp\wst51E9.tmp" created.
Creating filter graph.
Loading encoder profile from "C:\Windows\Performance\WinSAT\\winsat.prx".
Creating encoder, saving to temporary file.
Disabling file sink.
Loading input file "C:\Windows\Performance\WinSAT\winsatencode.wmv".
FAIL: mediautils.cpp @ 592: 0x80040241 == VFW_E_CANNOT_LOAD_SOURCE_FILTER
(The source filter for this file could not be loaded.)
FAIL: mediatest.cpp @ 490: 0x80040241 == VFW_E_CANNOT_LOAD_SOURCE_FILTER
(The source filter for this file could not be loaded.)
Error: WinSAT failed to connect the input file to the WMV encoder.
Deleting temporary output file "C:\Users\owner\AppData\Local\Temp\wst51E8.tmp".
..
Deleting temporary ETW trace "C:\Users\owner\AppData\Local\Temp\wst51E9.tmp"...
> Run Time 00:00:00.39
> MOOBE Run Time 00:00:46.11
> Running: Media Foundation Playback Assessment v1.0.0.0 '-input C:\Windows\Perf
ormance\WinSAT\winsat.wmv -nopmp -v'
Creating temporary files for ETW tracing...
Temporary trace files created.
Initializing COM.
Initializing Media Foundation.
Creating playback window.
Resolving source.
Creating session for source.
Attaching event sinks.
Building topology.
Resizing window.
Starting kernel logger.
Starting EVR logger.
Starting playback.
Waiting for finish.
Finished!
Stopping EVR logger.
Stopping kernel logger.
Opening kernel trace log...
Opening EVR trace log...
Processing kernel trace log...
-------------------------------
I wish I had the source code from above. Anyone have any suggestions aside from "reinstall" ?
--
R. E. Creagh, MD FACS
Heartburn Centre Des Moines
HEARTBURN?? WHY??!!
Demand a Peace Conclave!
.
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