Re: Cannot connect using Remote Assistance

Is this in a domain environment or a workgroup environment? AFAIK Remote Assistance offer functionality from a Vista to a XP machine only works in a domain environment. Here is a procedure that works for me in a workgroup environment.

http://theillustratednetwork.mvps.org/RemoteAssistance/RemoteAssistance.html

Otherwise a third-party program like TeamViewer for example may work for you.

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Al Jarvi (MS-MVP Windows - Desktop User Experience)

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