Re: wmv files quit


Kathy T in MI;959405 Wrote:
Hi Group,
I've been lurking in this and other MS groups for some time hoping to
find the answer to my problem, but so far, nothing has worked.
Using Vista64 with 4g ram, with latest version of Windows Mail. McAfee
Security Center. Latest versions of Windows Media Player and Real
Player.
Have scanned and found no virus or spyware (using McAfee).
Problem: Often, but not always, attached .wmv files received in email
will start in Windows Media Player, or in Real Player if I chose that
one.
In both programs the .wmv file will start with audio and video. About
1/4
into the movie, it stops playing completely. Screen goes black with a
message imposed "Play Again>". No other error message.
This has been going on for a few months and it _seems_ like it was
around the time that comcast changed its email program. I did notice
that
wmv's coming from comcast emailers would almost always behave as
described,
but now I notice that it also comes (seldom) from other ISPs. I have
tried
saving the files in a folder and then opening them by double clicking
them
in Explorer, but it makes no difference. I've also tried opening them
directly from WMP with same results. I've updated my video driver
(Nvidea),
still no joy.
I have been able to google the various .wav files and download and play
them completely but of course I'm not sure where the emailed file
originated
online.
Sure hope some kind soul can help me figure this out so I can play all
emailed movies.
Kathy T in MI


_______________________

You could try the latest directX (manual download) I believe the latest
is Nov08. Try that but they must be very short clips you are receiving
but after scanning them for viruses you might want to try turning off
the virus scanner whilst playing.

To me it sounds more like the file has become corrupted during the
e-mail process.

and of course.... if you don;t know who's sending you the video clips
don;t play them at all...even after scanning says it's virus free...


--
Clevo

___________________________
Windows Vista Home Premium x64 + SP1
ASUS P5K MB
Intel Core2 Quad Q6600 @ 2.4GHz
4GB RAM (DDR2)
NVIDIA GeForce 8600 GTS
Realtek HD onboard sound

Helpful links:
http://windowshelp.microsoft.com/Windows/en-US/help/3d0c5a49-8f61-45cc-8a7d-38c4695ba9291033.mspx#EEE
.

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