Re: Media 11 crashes after CPU upgrade




This should fix you up:
http://support.microsoft.com/kb/891664/en-us

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Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
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"GW" <GW@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:815FCDAC-7460-4C48-A626-87F2FEC32041@xxxxxxxxxxxxxxxx
My Vista Ultimate hardware just went from 2 GB RAM to 4 GB and the CPU was
upgraded to an Intel E8500. Before upgrade Media 11 was running
flawlessly -
after upgrade it crashes about ten seconds after loading. What is the fix,
please?

Problem signature:
Problem Event Name: APPCRASH
Application Name: wmplayer.exe
Application Version: 11.0.6001.7000
Application Timestamp: 47919356
Fault Module Name: Indiv01.key
Fault Module Version: 11.0.6000.6324
Fault Module Timestamp: 47e49397
Exception Code: c0000005
Exception Offset: 001201b1
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 5798
Additional Information 2: e96ef8aeffae54044c8875756e1dba12
Additional Information 3: 2985
Additional Information 4: 0f093ffc3c3c617c1d39ce7dff556821




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